HR Business Partner, SSC

Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.Job DescriptionThis is a fully in office position at our office in Knoxville, TN.The purpose of this job is to provide human resource (HR) services to all company team members within assigned areas.Serve as subject matter expert on all human resource (HR) related issuesServe as key decision maker on all HR projects while partnering with associated departmentsAssess and anticipate HR related needs across the organization as a whole and develop integrated solutionsAnalyze trends and metrics to develop solutions, programs, and policies that eliminate or minimize risk and improve cultureManage and resolve employee relations issues including conducting effective, thorough, and objective investigationsCommunicate with leaderships to ensure consistency in the execution of HR initiatives including all aspects of disciplinePartner with Legal and other HR groups to ensure the effective delivery of HR support and servicesDirect compliance of federal, state, provincial, and company HR policies and regulations (e.g., Wage and Hour, FMLA, FLSA, ADA, EEO)Partner with leadership to influence, implement, and monitor short-term and long-term strategies for creating a rewarding and ethical cultureAssist leadership with staffing strategy, conduct interviews, and provide hiring recommendations and approvalCoach and guide business leaders on all aspects of team member and labor relationsConduct talent assessments and create detailed succession and development plansMaintain internal control environment in accordance with Sarbanes-OxleyComplete other duties as assignedQualificationsBachelor’s degree in business administration or human resources management requiredProfessional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferredMinimum five years’ experience in employee relations, talent management and talent acquisition preferredIntermediate Microsoft Office skillsInterpersonal and relationship building skillsStrong decision making, problem solving, and judgment skillsStrong written and verbal communication skillsAbility to remain objective and use tact to resolve team member issuesAbility to think strategicallyInternal networking and teamworkAbility to courageously negotiate, influence others and challenge assumptionsTeam building skillsDemonstrate integrity and ethical behaviorTravel required up to 50�ditional Information#LI-CH1