Community Relations Aide - Registry

Job Summary

Under supervision, performs a wide range of field and office support duties in the patrol and support services divisions within the Pinal County Sheriff's Office, to include assisting field units with approved field related tasks. The Community Relations Aide (CRA) who works as a liaison between the Pinal County Sheriff's Office and the community we serve and will assist with public education, crime prevention, and neighborhood-specific problems and also helps with coordination of county services and departments to promote a professional response to the citizens of Pinal County. The CRA performs any other duties deemed necessary and as directed by the Sheriff or his designee.

• Per PCSO Policy 703 – After FTO, employees may take home county-owned vehicles only with prior approval from their Bureau Chief. The employee must live within a 10-mile limit from the Pinal County Border.
  
  

Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.

Typical Classification Essential Duties

• Maintains files, data and other information and conducts basic research and analysis on special projects.
• Knowledge of and refers citizens to appropriate community services agencies or other resources; provides information regarding department policies and procedures, federal and state laws and criminal codes.
• Responds to low priority non-emergency calls for service to include citizen inquires at reception desk, via telephone.
• Assist in organizing public information and special events.
• Assists with creating effective presentations for community groups, organizes Neighborhood Watch meetings, provides crime prevention information, helps coordinate and assist with community events and related duties;
• Assists in researching and obtaining monetary donations and/or grant resources for Unit.
• Participates in community-based policing outreach efforts.
• Responds courteously to citizen inquiries, which are sometimes controversial or adversarial.
• Maintain absolute confidentiality of work-related issues, customer records and restricted County information.
• Performs related duties as required.
  
  

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED equivalent.
• Arizona residents must have a valid Arizona Driver’s License upon hire; newly established Arizona Residents must have one within 30 days of hire.
• Three (3) years of progressively responsible work experience.
• Must possess or obtain a General Instructors Certification within one year of assignment.
• Must be willing to work rotating hours and days off as needed.
  
  

Preferred

• Previous paid experience in law enforcement, emergency medical services, military service, or similar work requiring extensive public contact is highly desirable.
  
  

Knowledge, Skills And Abilities

• General principles and practices used to establish effective police/community relations and Community Involved Policing philosophy;
• Use and basic capabilities of County computerized record and information systems;
• Safe work methods and safety regulations pertaining to the work.
• General office practices, including filing and operation of common office equipment.
• Work productively in time restricted situations.
• Delegate and manage multiple people.
• Must possess the knowledge, skills and abilities for the successful completion of duties assigned to the position with minimal supervision.
• Ability to deal tactfully and courteously with the public and handle stressful situations and angry people.
  
  

PHYSICAL DEMANDS:

Must be physically able to perform the work including lifting heavy objects and ability to drive a vehicle pulling trailers for events and equipment details.

Work Environment

This position is located indoors and outdoors.