Family Support Partner

The Family Support Partner utilizes their experience of raising a child with severe emotional and/or behavioral health challenges to assist parents with similar challenges. This provides an empathetic link to the parent through which the Family Support Partner supports and extends the work of the HFW facilitator to ensure the phases and activities, principles and theory of change are accomplished and provides direct services to the parents to better ensure an individualized approach.

High Fidelity Wraparound (HFW) is team-based, collaborative process for helping children and youth with special mental health needs and their families identify and use their strengths and community resources.

Your Role as a Family Support Partner

• Credentialing: Complete the requirements set by the Youth and Family Training Institute of Pennsylvania within 12 months.
• Peer Support: Provide support and information to parents/caregivers about Pinebrook Family Answers and the HFW program.
• Team Collaboration: Help families understand team roles and develop individualized plans.
• Experience Sharing: Share personal and professional experiences to meet family needs.
• Advocacy: Advocate for the parent’s voice and perspective in the initiative.
• Training and Consultation: Train staff on developing successful parent-professional partnerships.
• Regular Meetings: Meet with the team to provide information about the family’s story, culture, strengths, concerns, and needs.
• Documentation: Complete timely and professional documentation as per HFW credentialing standards.

Pinebrook Family Answers is a large nonprofit and leader in providing behavioral health services throughout Northeast, PA. Our agency is a Trauma-Informed and incorporates knowledge about trauma prevalence, impact, and the diverse paths to recovery. Our goals are growth, empowerment, resilience, and skill building. You will not be just a person doing a job—you’ll be a valued team member making a true difference for women and their families.

WHY you will LOVE working with us:

• Work/Life Balance: Pinebrook promotes a healthy work/life balance with flexible schedules, supportive staff, manageable caseloads, mindfulness initiatives, and strengths-based supervision.
• Benefits Package: Employees receive a generous benefits package that includes health insurance, 403(b) with matching, paid holidays, vacation and sick time, and paid wellness days.
• Professional Growth: Pinebrook offers opportunities for career advancement, unique experiences, and training to enhance professional skills.
• Agency and Systems Change: Staff can participate in meaningful initiatives such as the Trauma-Informed Care Committee (T.I.K.I.), the Inclusion, Diversity, Equity, and Allyship Initiative (I.D.E.A.), and other advocacy events and fundraisers.

APPLYING IS EASY AS 1..2..3!

1. Before you apply, please make sure you understand the minimum requirements for this position:

• Lived experience as the parent or legal caregiver of a child who has received mental health services (The child must now be over 18 years of age).
• Outgoing Personality: Ability to engage with people from diverse cultures, ages, and backgrounds.
• System Experience: Familiarity with various systems such as schools, mental health agencies, child welfare, juvenile justice, and healthcare.
• Community Resources: Extensive knowledge of community resources and the ability to effectively engage with them.

2. You can easily submit a Resume.

3. Applicants may be asked to participate in phone interview(s), virtual interview(s), or in-person interview(s) as agreed upon by the applicant and the hiring manager. We do our best to accommodate your schedule.

THANK YOU for your interest in this position and we hope to hear from you soon!

*Pinebrook Family Answers is an Equal Opportunity Employer and a proud supporter of the LGBTQIA community. The agency has a strong Non-Discrimination policy which can be found on our website.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you a parent or a family member who has life experience of raising a child with severe emotional behavior challenges? Please explain. (Cannot be a sibling unless you are the legal guardian, and child must now be over the age of 18).

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $16