What are the responsibilities and job description for the LOAN CLERK position at Pinnacle Bank / Bank of Colorado?
Description/Job Summary
Assists with clerical support and loan processing.
Responsibilities/Duties
- Process loan paid outs - file real estate releases, mail paid original documents to customer.
- Maintains all original loan documents in consistent and orderly manner.
- Process and prepare loan payments, loan payoffs, advances, escrow payments, insurance payments, loan participations and loan purchases.
- File UCC financing statements for proper extensions, modifications & terminations. File vehicle title and process releases.
- Greets customers and answers phone. Provide telephone customer service and support for external and internal customers regarding inquiries and problem resolution. Researches and resolves problems as needed.
- Provide clerical support.
- Regular and reliable attendance.
- Performs other related duties as assigned by management.
Preferred Skills
Skill in communicating with customers and co-workers in a courteous and professional manner.
Ability to pay close attention to detail and work with a high degree of accuracy.
Ability to work under pressure of deadlines.
Ability to function as a team player.
Preferred Experience
Previous banking experience or equivalent work experience preferred.
Previous experience with computer software.
Knowledge of bank policies and procedures.
Knowledge of word processing and spreadsheet software.
Knowledge of basic accounting.
Required Education
High school graduate or equivalent.