What are the responsibilities and job description for the Accounts Receivable Specialist position at Pinnacle Communications?
Job Description
Accounts Receivable Specialist
Department: Accounting
Location: Fargo ND Office
Job Title: Accounts Receivable Specialist
Reports To: Accounting Receivable Manager
Type of Position: Full-time, 40hrs/week.
Email Resume to: jobs@pinn360.com
General Description:
- Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Review daily orders on hold for reasons such as delinquent balances and determine whether orders can be released, or consequently set expectations as to what action items are necessary to resume service with customer.
- Collection calls and/or emails to customers completed timely and in a professional manner resolving disputes and questions and researching discrepancies.
- Maintain current and accurate account notes in collection software.
- Provide updates on accounts to A/R Manager, Operations, and Sales as needed.
- Notify the manager of negative payment patterns.
- Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate department.
- Use Analytical skills to review A/R aging reports and identify areas in need of concentration.
- Performs other duties as assigned by management.
Schedule:
- Day shift
- Monday to Friday 8am-5pm
Experience:
- 3 years’ experience of proven success in a commercial credit/collections position and accounts receivable practices.
- Firm but courteous telephone manners.
- Ability to successfully manage delinquent accounts.
- Ability to learn all aspects of the Company’s proprietary software.
- Strong Microsoft Office experience
- Strong written and verbal skills
- Proven success in dealing with customers and company personnel at all levels.
- Detailed orientated with strong analytical and problem-solving skills.
- Organized with the ability to support multiple concurrent projects.
Education:
- Associate Degree in Accounting or related field preferred (Significant applicable experience may be substituted for the education requirement).
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 3 years
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person