What are the responsibilities and job description for the Hiring Hosts! position at Pinstripes San Mateo?
You will greet guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be the first one to provide an amazing experience for guests, all while making great money in a fun environment!
Pinstripes Hosts are the first ones to touch the guest and to create the initial first impression – there is nothing as important as a first impression. Hosts set the stage for the gaming & dining experience. They are outgoing, friendly, and personable, with the ability to multitask and have a keen awareness of the guest’s perception.
It is preferable to have previous restaurant experience but not required. Our training program will set every team member up to be successful from the start.
Check out photos of our space, menus, and weekly specials at pinstripes.com
We look forward to you joining the team!
Requirements:Requirements:
- Provides memorable guest service
- Accurately takes reservations over the phone and in-person
- Able to answer questions about Pinstripes and the guest experience
- Check in guests and seat them appropriately
- Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
- Offer suggestions and recommendations based on guest preferences
- Help personalize the experience
- Process payment
- Maintain a clean working environment
- Must have the ability to provide excellent customer service
- Ability to be on your feet for up to 6 hours
- Must always be neat in appearance and follow uniform and grooming guidelines
Benefits:
- 401K program
- Employee discount program
- Health insurance offered
- Great working environment!!