What are the responsibilities and job description for the Plumbing Service position at PipeDreams Ventures, Inc?
Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.
Responsibilities
● Complete plumbing, drain cleaning and other related in-home, service calls.
● Establish customer rapport to sell the right products and services.
● Educate and assist customers in choosing the best finance options and maintenance plans.
● Understand service criteria and hold yourself accountable for exceeding revenue goals.
● Show yourself as professional and knowledgeable to win new referrals and repeat business.
● Work alongside customer service and dispatch to ensure overall success of the business.
● Maintain a clean, organized job site and well inventoried truck.
● Participate actively in all training exercises, morning meetings and retreats.
● Train and mentor apprentices to ensure quick, accurate repairs and installations.
● Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Competencies for Success
● Licensed with knowledge of local plumbing codes and ability to make on-the-job applications.
● Develop proven track record in soldering, pipe threading, fixture installation, gas leak testing
and repair.
● Continued education and training.
● Clean, safe driving record.
● Highly organized with exceptional follow-through abilities.
● Strong verbal and written communications.
● High integrity with advanced social skills and ability to make solid connections.
● Strong desire to be a better technician tomorrow than you are today.
● Competitive individual contributor who also loves to win as a team.
Benefits
● Health, Dental and Vision insurance with HSA option
● PTO
● 401k
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
