What are the responsibilities and job description for the Customer Service Representative position at Pirate Staffing?
Pay- $12.00 P/H
Location : Ontario
- Assisting with this position:
Currently Pirate Staffing is seeking a customer service representative in the city of Ontario
This is an Internal Position.
Job Duties/ Responsibilities:
- Speak with Customers by telephone or in a person to provide information about or services, take or enter orders, cancel orders, or obtain details of new assignments
- Help applicants fill out their employment applications
- Help customers with billing questions
- Answering multiple calls daily
- Entering data into database
- Knowledge of faxing/ scanning
Requirements:
- Bilingual is a MUST (English & Spanish)
- Must be willing to work a flexible schedule (Hours of operation are 6 am-6 pm /Mon-Fri)
- Schedule can be anytime during these hours of operation based on the needs of the business. Some weekend and holidays are required. (able to work 8 hours shifts 5 days per week)
- Proficient oral and written communication
- Decision making skills
- Basic understanding of computer systems with proficient keyboarding skills
- Ability to quickly adapt to change
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi- task, set priorities and manage effectively
- Proactive problem-solver with good follow through
Benefits
- Holiday pay
- Sick Pay
- Offers insurance (Medical, Dental, Vision, Life)
- Growth within our company
*All job offers are contingent upon a successful completion of a background check and a drug screen*
Pirate Staffing is an Equal Opportunity Employer
Pirate Staffing is a national leader in matching talented people to some of the nation's leading jobs. We offer a variety of openings across the US in the areas most prestigious organizations. If you do not see the opening you are looking for today, make sure to join our talent community and stay connected to receive job tips and hear about job openings as they open at www.piratestaffing.com
Thank You
Job Type: Full-time
Pay: $12.00 per hour