What are the responsibilities and job description for the Order Taker position at Pita Wraps?
Job Summary: We are seeking an Order Taker to join our team. The ideal candidate will assist customers in placing their orders accurately and efficiently. This position is crucial in ensuring customer satisfaction and maintaining smooth operations. Duties: - Take customer orders over the phone or in-person - Provide excellent customer service by addressing inquiries and resolving any issues - Utilize upselling techniques to increase sales - Ensure orders are accurate and complete before processing - Maintain cleanliness and food safety standards in the order-taking area - Collaborate with kitchen staff to ensure timely order preparation and delivery Skills: - Customer service experience, preferably in a grocery store or restaurant setting - Knowledge of food safety practices and procedures - Ability to upsell products and suggest additional items to customers - Strong time management skills to handle multiple orders efficiently - Familiarity with sanitization practices to maintain a clean work environment - Sales skills to promote specials or new menu items effectively - Basic food handling knowledge is preferred - Culinary background or experience in a restaurant is a plus This position offers the opportunity to work in a fast-paced environment, interact with diverse customers, and contribute to the overall success of our establishment. If you have a passion for customer service and enjoy working in a dynamic setting, we would love to hear from you!
Job Type: Part-time
Pay: $17.88 - $18.80 per hour
Expected hours: 25 per week
Benefits:
- Employee discount
- Food provided
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
Experience:
- Basic math: 4 years (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Surprise, AZ 85374 (Required)
Ability to Relocate:
- Surprise, AZ 85374: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19