What are the responsibilities and job description for the Overnight Cleaner position at Planet Fitness - NJ/MA One World Fitness?
Job Summary
The Overnight team member will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Essential Duties and Responsibilities
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hairdryers, gym equipment, etc.) to the Club Manager.
- Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
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- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
- Custodial experience is preferred.
- Punctuality and reliability are a must.
- The ability to work the overnight shift is a must.
- Honesty and exceptional work ethic.
- Ability to solve problems independently.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual reaching with hands/fingers/arms during shift.
- Occasional climbing, balancing, kneeling, and crouching during shift.
- Must be able to occasionally lift over 80 pounds.