What are the responsibilities and job description for the Team Member position at Planet Fitness Raimondo Group?
We are searching for Team Members to join our planet!
Awesome Company Benefits:
- Free PF Black Card Membership
- Paid Personal Time Off
- Medical, Dental and Vision Benefits
- 401k Plan with Employer Match
- Upbeat, Team-Oriented Environment
- Consistent & Flexible Work Schedule
- Training with Growth Opportunities
As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests.
Essential Duties & Responsibilities:
- Greet all members & guests to make everyone feel comfortable & welcomed!
- Check members in, conducts tours, sign up new members, log amenities, etc.
- Update member information like addresses, billing information, etc.
- Answer phones and assist callers with a variety of questions
- Respond to member questions or concerns in a timely & professional manner.
- Use Point of Sale systems to process purchases
- Maintain a spot-free facility by helping with cleaning & sanitizing
Qualifications
- Positive & Upbeat attitude!
- Basic computer proficiency with an eye for accuracy.
- Punctuality & reliability is a must.
- Exceptional customer service skills.
- CPR/AED certified (if not, training will be provided by PF)
- Interact in a positive & professional way with everyone, exceeding expectations.
- Must be 18 years of age or older.
- Customer Service background preferred.
Physical Demands
- Continual standing & walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to lift up to 60 lbs.
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