Assistant Club Manager

Description

Who We Are:

We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, looking for team-members who seek an opportunity for personal and professional advancement. We grow and succeed because we do the same for our clients and team-members.

We believe deeply in our mission: “Empowerment Beyond Expectations”. We empower our members by promoting a comfortable, non-intimidating fitness environment, where they find the inspiration to exceed their own expectations.   

Our team members are empowered to deliver on that promise. We look for talented and hard-working individuals who possess a growth mindset and work hard to achieve excellent results. You bring us a great attitude and hard work, and we’ll deliver you the tools and education to become a leader. In the process, you will grow, learn, and get the chance to work with amazing people.

Our Job Opening:

BravoFit is searching for an Assistant Manager to join our team! In this role, you will be responsible for the day-to-day operations of a Club with the close guidance of the Club Manager. This includes measuring business trends, maximizing sales and profitability through memberships, maintaining staffing management, managing supplies and expense control. It is crucial in having constant communication regarding all aspects of the duties and responsibilities listed within this job description. 

Your Contributions:

• Ensure that each Member receives outstanding member service by providing a member-friendly environment, including greeting and acknowledging every Member and maintaining outstanding standards, solid product knowledge and all other components of providing member services.
• Collaborating with the Club Manager in hiring, directing, and monitoring training, and the development for all Club personnel.
• Implements and maintains member service standards.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Plans and assigns daily goals, tasks, and assignments.
• Ensures proper completion through follow-up. Assist in monitoring statistics and reports through analysis on a weekly, monthly, and annual basis.
• Ensures cleanliness and maintenance to Club standards.
• Assist with scheduling staff
• Rotates on-call schedule with Club Manager to cover absent staff members.
• Collaborating with the Club Manager when managing disciplinary and termination activities
• Collaborating with the Club Manager to adjust strategies and business approach based data and analytics
• Self Brand Excellence Review (BER)
• Maintains adherence to all company policies and procedures.
• Required to be onsite
• Other tasks as assigned

What You Will Bring Along:

• Problem Solving/Analysis.
• Leadership.
• Initiative.
• Teamwork Orientation.
• Member/Client Focus.
• Time Management.
• Communication Proficiency.
• Technical Capacity.

Position Type/Expected Hours of Work

This is a full-time, salary non-exempt position. Days and hours of work can be anywhere between Monday through Sunday, 6 a.m. to 5:59 a.m the following day. To include holidays. A typical schedule for an assistant manager is Sunday-Thursday 2p-10p.

Qualifications

Education: 

• High School Diploma or equivalent
• 2 year degree preferred

Experience:

• 1 years of previous managerial experience preferred
• Some experience in the customer service industry preferably in a gym setting
• General knowledge of Microsoft Office Applications

Other:

• 18 years of age or older.
• CPR Certification (obtained through employment)
• Planet Fitness University Classes (obtained through employment)
• Tanning Certification (obtained through employment)

Why You Should Join Planet Fitness!

• Contribute to changing people's lives every day by helping us create a healthier Planet!
• Work hard and play hard with an amazing group of talented, dynamic professionals!
• Join a fun, casual team environment with co-workers who like you will help make us all great!
• Free Black card membership!
• Generous PTO!
• Health, Dental and Vision.
• Voluntary supplemental insurance.
• 401(k)
• Bonus structure of $2,000!
• Advancement opportunities!

Salary : $45,000