What are the responsibilities and job description for the Cashier position at Platinum Chevrolet?
Who We Are
- Platinum Chevrolet is a well-established dealership and the #1 Chevrolet Dealer in the North Bay serving the Santa Rosa, Petaluma, Sonoma, and Healdsburg communities in California. We are always seeking hardworking, professional, and enthusiastic individuals to join our team. If you're interested in joining our team and making an impact, we'd love to meet you!
What We Offer
- Team-first organization
- Challenging and Rewarding employee experience
- Medical, vision, and dental
- 401K
- Vacation and sick pay
- Paid training
- Life insurance
- Employee discounts on goods/services
- Opportunities for advancement
Responsibilities
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Calculate the customer’s bill using the dealership’s computer system
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Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
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Make change accurately and issue receipts to customers
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Answer phones and direct consumer to the proper department and follow up in a timely manner
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Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
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Operate switchboard telephone system
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Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
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Assist the managers with various clerical duties as needed
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Be friendly, professional, courteous and efficient when working with all customers and employees
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Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
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Experience with Microsoft Office suite is a plus
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Ability to communicate customers' interests needs and requests to management and sales personnel
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Professional personal appearance