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Deposit Operations Specialist

Platte Valley Companies
Scottsbluff, NE Full Time
POSTED ON 2/3/2024 CLOSED ON 3/7/2024

What are the responsibilities and job description for the Deposit Operations Specialist position at Platte Valley Companies?

Deposit Operations Specialist I
Platte Valley Companies- Scottsbluff Operations Center

JOB SUMMARY:
Deposit Account review of new and maintenance completed on all Deposit Accounts Opened. Generate and review deposit operations reports daily. Support for all Personal Bankers |Customer Experience Representatives questions on account opening processes, maintenance to existing accounts, processing transactions and imaging procedures.

RESPONSIBILITIES:1. ESSENTIAL FUNCTIONS:
a. Quality review of new and maintenanced deposit accounts opened for completeness and accuracy of documentation, system input and document imaging.
b. Create and review deposit operations reports daily, monthly.
c. Support daily questions for account opening, maintenance to existing accounts and processing of transactions.
d. Create and communicate daily report review, monthly exception items to PBs | CERs.
e. Ensure compliance regulations and policy and procedures are adhered to.
f. Create Job Aide documentation as needed.
g. Answer phone calls daily in the Data Center phone queue.
h. Keep informed of changes in general banking services and procedures. Make suggestions for improving Platte Valley’s products, services and procedures and provide input based on suggestions of other employees and customers.
i. Continued education and training
j. Assist in special projects that arise in Deposit Operations department.
k. Other duties as assigned.

REQUIREMENTS:Minimum Qualifications:
1. High school education
2. Two years financial industry work experience or professional detail orientated clerical experience is preferred.
3. Math proficiency and aptitude.
4. General areas of competency: decision making, dependability, development, evaluation skills, interpersonal skills, prioritizing, efficiency, problem solving, team skills and time management.
5. Demonstrated aptitude to manage sensitive operational transactions and customer relationships.
6. Professional appearance.
7. Demonstrated interpersonal skills.
8. Effective oral and written communication skills (including telephone).
9. Self-sufficient/self-starting.
10. Must be capable of working with and maintaining the confidentiality of sensitive information.

Physical Requirements:
Light Work - exerting up to 20 pounds of force occasionally, and/up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reaching, fingering, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating, and interacting with others.
You should be capable of performing in a reasonable manner, with or without reasonable accommodation, the activities involved in this job. A description of the activities involved in this job is listed above.

Machines Used:
Computer, scanner, fax, copier, telephone, calculators, and phone system.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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