What are the responsibilities and job description for the ASSISTANT SHIFT MANAGER - CAGE position at Plaza Hotel & Casino LLC?
Description
The VISION of PlayLV Gaming is to be the place to be Downtown and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist. The renaissance has begun, The Plaza Way!
Our guiding principles are:
- Always do the right thing
- Be respectful and considerate – everyone matters.
- Deliver more than others think possible.
- Show passion for what we do and enthusiasm for who we are.
Delivering on these promises requires amazing people. PlayLV Gaming takes pride in hiring an extremely talented, motivated, and diverse workforce that possesses the attitude and aptitude to work within a high-performance culture. Employees receive training, guidance, development, and leadership in order to effectively perform their responsibilities.
POSITION SUMMARY: Manage and monitor budget, and operations to ensure casino profitability. Ensure the security of company assets according to casino policies and procedures. Develop employee-training programs to improve customer service and cashier skills.
Top 5 Specific Job Functions:
- Main bank duties: Handle large amounts of cash, accounting for total funds received throughout the shift. Reconciling cage accountability
- Manage shift: Delegate cashier duties and breaks. Train and coach when needed. Enforce company and department policies
- Cashier duties: Chip fills and credits for table games. Cash various checks, chips, miscellaneous expenditures, and coin for guests and team members. Verify outlet revenue and prepare banks
- Process credit markers, payment of markers and front money deposits. Process and pay on return items
- Ensure compliance with Title 31 and Bank Secrecy Act
Other Specific Job Functions:
- Maintain keys, credit, front money and logs
- Perform even cash exchanges for slot redemptions, perform cash advances, promotional payouts and foreign currency
- Redemption kiosk cassette drop and fill documentation
- Parking validation, create and renew parking passes
- Be knowledgeable of all property amenities, promotions and events to assist with guest inquiries
- Chip bank/employee window. Table games fills and credits. Outlet revenue and outlet banks
- Report any suspicious activity to cage manager and file Suspicious Activity Reports
- Balance cash drawer(s) at the end of the shift
- Attend training sessions required by cage department and Plaza Hotel and Casino
- Consult Internal Controls and Cage Policies and Procedures Manual
- Identify counterfeit currency, checks and chips
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
REQUIRED:
- Must be 21 years of age or older
- One year of experience as a Casino Cage Supervisor
- Five years' of customer service experience
- Five years' of Casino Cage experience
- Two years' of supervisory experience
- Perform basic mathematical functions
- Perform the duties described in compliance with gaming and federal laws and regulations
- Must be trained and adhere to Title 31 rules and regulations
- Computer skills, Excel, Oasis
- Ability to use a computer keyboard, 10-key calculator, coin and currency counters
Preferred:
- Knowledge of Central Credit, National Creda-check, Cash Club
CERTIFICATES, LICENSES, REGISTRATIONS:
- Current Gaming License
The Plaza Hotel and Casino is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Plaza Hotel will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
