What are the responsibilities and job description for the Director, Sales & Strategic Account Management position at Pleasant Holidays?
At Pleasant Holidays, we empower people to be their best. The Director of Sales & Strategic Account Management leads a high-performing national sales team of Business Development Managers (BDMs). This leadership role is responsible for designing and executing comprehensive sales strategies to meet and exceed annual revenue goals. A key focus is on cultivating relationships with national travel consortia, host agencies, and strategic accounts to drive growth, expand market share, and enhance profitability. The Director plays a pivotal role in managing large-scale agency partnerships and strengthening engagement with Independent Contractors (ICs) and home-based travel advisors, ensuring long-term business sustainability through strategic relationship management, sales enablement, and market responsiveness. Primary Responsibilities include strategic sales planning, sales team leadership, key account development, cross-functional collaboration, relationship management, contract negotiation & execution, market intelligence & competitive strategy, performance management & goal setting, business alignment meetings, strategic reporting & analysis, brand alignment, sales reporting & data insights, sales training & education, industry representation, and administrative support. Key Competencies & Qualifications include 5–7 years of progressive travel industry experience, proven success in strategic account management and national sales leadership roles, a Bachelor’s degree (MBA preferred), experience in tour wholesale, sales planning, and execution, deep understanding of consortia structures, host agency ecosystems, and the independent advisor landscape, leadership skills, excellent interpersonal, negotiation, and communication skills, strong analytical mindset, confident presenter and trainer, and eligibility for enrollment into the company AAA Safe Driving Program. Join a unique opportunity to shape a leading vacation travel brand, build meaningful connections, and help create unforgettable experiences.