Product Engineer

WHO WE ARE We’re a global team of over 25,000 engineering, manufacturing, supply chain and sustaining service experts who partner with customers to bring their products to life through inspired innovation and world-class customer service. From surgical devices and health monitors to warehouse robotics and space products, we partner with our customers to help create the products that build a better world. Whether you’re looking to start, make a change or advance your career, find your path at Plexus Corp. and make an impact. WHY WE LOVE IT Engaging and challenging projects that fulfill and develop you. People that inspire and empower you to realize your full potential. Leadership and development programs to support your career goals. We believe that our people create our best Plexus. At Plexus, we value the ideas generated by our collective uniqueness and recognize that the diverse backgrounds, life experiences and perspectives of our team members enable us to create the innovative products that build a better world. Because of this, we encourage people of all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences. HOW YOU WILL DO IT Purpose Statement: The Product Engineer leads customer technical communications, product initiation, product-level continuous improvement and sustainment. They demonstrate technical expertise to our customers. Key Job Accountabilities: Continuous improvement: Conduct continuous improvement efforts at the product level to reduce defects, improve yields, and improve productivity in order to deliver customer excellence and achieve Plexus’ enduring goals. Conduct analysis of product metric data to assess efficiency and effectiveness. Support efforts to identify root causes of failures and sub-standard performance, and improve efficiency. Support development of short- and long-term action plans to remedy root causes and improve efficiency. Lead actions required and execution of short- and long-term action plans for CAPA. Coordinate Failure Analysis, as required. Technical Customer Support: Serve as the technical expert on Plexus site manufacturing as it relates to the customer’s product. Lead response and actions to address customer technical inquiries and concerns. Lead design for manufacturability discussions with the customer to improve manufacturability, profitability, quality, throughput, and resolve documentation errors. Assist the customer in resolving problems as they pertain to Plexus Manufacturing. Coordinate SME support, as required. Manufacturing Readiness: Lead capture of customer requirements and translate requirements into a manufacturing solution. Lead the determination of BOM structure, BOM levels, and build-through strategies as needed. Lead manufacturing readiness using the PPQP process. Lead the creation of the Product FMEA. Lead the development, execution and maintenance of the Product Control Plan. Define route, product ABI's, and a tooling strategy. Sustain production: Support on-going production activities to ensure we continue to meet customer needs and achieve Plexus’ goals. Lead review and approval of changes associated with ECO's and deviations; support ECO Cost Impact analysis. Lead required changes to operator-facing communications (assembly build instructions, deviations, rework instructions, etc.) Support review and execution of changes to customer specifications, industry standards, and Plexus standards. Lead review of customer returns to establish the routing for necessary for rework, repair, upgrade, etc. Provide labor estimates for non-warranty returns. Lead labor reviews when requested by the costing team or finance. Operations support: Provide routine technical support and expertise to manufacturing personnel. Answer technical questions and provide clarification regarding product specifications. Lead real-time analysis and resolution of customer/product related problems; develop a recovery plan to resume production as quickly as possible. Lead rework versus scrap decisions, as needed by operations; lead scrap disposition determination. Additional Accountabilities: New Product Introduction support: Lead technical discussions with the customer regarding BOM structure, manufacturing readiness reviews, design for manufacturing improvements. Lead creation of the Product FEMA and control plan. Define the manufacturing process flow, manufacturing route, product work instructions and tooling needs. Lead validation efforts for product as required. Support process and documentation changes. Lead non-BOM materials procurement plan. Establish minimum/maximum levels for MRO items. Ensure MSDS and required supporting information is provided to Environmental Health and Safety team. Education/Experience Qualifications: A minimum of a Bachelor’s degree in Engineering is preferred. Five (5) years of related experience is preferred. Other Qualifications: Ability to work well in fast-paced manufacturing environment. Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions. Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility. Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability. Ability to coach and mentor technicians and other support staff within assigned areas of expertise. Ability to operate effectively in a cross-functional team environment. Ability to learn and utilize a variety of computer programs such as CAD, Visio, Solidworks, and other applicable Plexus programs. Strong written and verbal communication skills, including the ability to effectively interact with others. Must have strong presentation skills and the ability to represent Plexus Corp. in a professional manner. Ability to maintain the confidentiality of all customer and company information. Work Environment: The work setting should consist of a manufacturing environment with suitable lighting, comfortable temperatures, and a moderate noise level. This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement. Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today! Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 25,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Sustainability Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com.