What are the responsibilities and job description for the IT Support position at Plexus enterprises?
Responsibilities:
- Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other IT peripherals
- Provide support for the company's phone system & Print devices.
- Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees
- Maintain a current hardware and software inventory for all systems * Perform periodic maintenance to all desktops, laptops and peripherals to ensure that systems are up to date and functioning optimally
- As mentioned in the Qualifications VC functional checks as per Checklist should be done periodically and upgrade the firmware’s.
- Provide end-user support for all company applications and technology assets * Achieve timely resolution of all issues
- Assist with training of users on systems / processes
- Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency
- Maintain the IT asset database, work with accounting staff to ensure all assets are capitalized and accounted for at all times
- Assess, debug and resolve hardware/technical problems associated with laptops * Support MD’s home IT Infra in US locations
- Managing and Checking the Bandwidth of ISP’s of all US offices locations daily. * As mentioned in the Qualifications VC functional checks as per Checklist should be done periodically and upgrade the firmware’s.
- Evaluating the best solutions and cost optimizing solutions for the IT Projects.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- IT support: 1 year (Preferred)
Ability to Commute:
- Chicago, IL 60603 (Required)
Ability to Relocate:
- Chicago, IL 60603: Relocate before starting work (Required)
Work Location: In person
Salary : $35,000 - $50,000