What are the responsibilities and job description for the Project Coordinator position at PMC Commercial Interiors?
Job Description
PMC Commercial Interiors, a Best In Class Haworth dealer serving the Carolinas, is seeking candidates for an Order Coordinator/Project Coordinator opportunity.
Our Order Coordinators are key members of our team who collaborate with our Sales team members to serve our customers. They are responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through punch list, providing support to sales personnel, and accurate and timely service and communication to customers. They coordinate order entry, order management, factory interface and close-out of orders.
Responsibilities include:
Communicating with customers & vendors regarding order status, punch list resolution and the scheduling of orders for delivery/installation
Providing clarification and answers for customer & vendor questions regarding order issues.
Executing simple orders from quote through installation (additional coordination).
Assisting sales/project team members/design team members in pricing, product research, and technical order information (C.O.M. (customer's own materials) requirements, custom requirements, etc.).
Creating quotes for Sales team while verifying ship-to address and sales tax for the ship-to location and line items.
Receiving and verifying acknowledgements confirming product, pricing and shipping information.
Resolving discrepancies with the order, informing the project manager and salesperson on any discrepancies, creating "Cost of Sales" form, if necessary.
Preparing work order packet and delivering to Operations.
Providing schedule information to Operations Coordinator/Scheduler.
Initiating quotes for deliveries, small orders, and service.
Interfacing with factory on order status, current lead times, reservation of manufacturing for future/project orders, specials requirements, C.O.M. requirements, etc.
Communicating with customer on schedule of work, site requirements, and project parameters for deliveries and installations.
Managing factory interface and shipping coordination for all work.
Working with Accounts Receivable to ensure timely billing of invoices to the customer.
Qualifications include:
A passion for sales and service is ESSENTIAL.
Detail orientation and ability to manage multiple tasks and projects.
Excellent communication and organizational skills.
3 to 5 years of experience in Purchasing, Vendor Management, and/or Project Management.
Netsuite experience a plus.
At PMC, we recognize the values of leadership, integrity, and relationships in our everyday service to our clients as well as in the inspiring and meaningful culture we create for our employees. We are proud to offer great benefits, compensation, and opportunities to learn and grow. To learn more about us, visit www.pmc.rocks or check us out on Facebook and Instagram.
PMC is an equal opportunity employer by choice!
We help organizations create spaces where people want to be. We uncover how people use spaces, curate the right furnishings and tech, and put in the work to render the vision real. All through thoughtful collaboration, side by side with our clients and design partners.
HOW WE DO IT.
Our spaces are rooted in real data, real behavioral science, and real experience. Our clients are presented with a curated collection of choices, reflecting a higher level of design thinking. Not just about how the space will look, but how people will feel in their environment and how we can help elevate their surroundings.
Company Description