Data Analyst Senior

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position is primarily based in a location within PNC’s footprint. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

As a Senior Data Analyst in the Credit Card Change Delivery department, you will conduct data analyses and studies to solve complex problems and support information technology development for our credit card business. Preferred candidates must have experience driving data analysis projects from beginning to end, including understand requirements, prioritize needs, select information sources and acquire stock, catalog and index new materials, code to pull data and perform calculations, locate and correct code problems, interpret complex data, apply statistical analysis techniques, present results and findings, etc. In short, we are looking for someone who can turn data into insight that drives sound business decisions.

Requirements and Skills:
• Proven working experience as a Data Analyst
• Technical expertise regarding data models, data architecture in IT environment, database design, data mining and segmentation techniques
• Strong knowledge of and experience with data tools/databases/programming such as SQL, Python, SAS, Hadoop, Toad, Tableau, Business Objects, etc.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or other relevant field of study
• Experience with credit card processing systems is a plus

Job Description

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards.
• Advises end-users on data manipulation, end-user support systems and statistical analysis.
• Selects new information sources and acquires stock. Catalogs and indexes new materials.
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
• Researches customers needs, conducts awareness and promotional sessions for potential customers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Application Design, Architecture – Knowledge of application design activities, tools and techniques; ability to utilize these to convert business requirements and logical models into a technical application design.

Business Intelligence – Knowledge of and ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Data Architecture – Knowledge and ability to create models and standards to govern which data is collected, and how it is stored, arranged, integrated, and put to use in data systems and in organizations.

Data Mining – Knowledge of tools, techniques and practices in data mining technologies used to acquire essential business information.

Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Informatics/Information Sciences – Knowledge of and the ability to gather, communicate and store useful information within and across organizations in order to enhance employee knowledge and improve organizational performance.

Information Management – Knowledge of an organization's existing and planned Information Architecture and Information Management (IM) methodology; ability to collect and manage information from different sources, and distribute this information to enhance operational efficiency.

IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

Modeling: Data, Process, Events, Objects – Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.

Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Work Experience

Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors (Required)

Additional Job Description

Base Salary: Commensurate with skills and experience

Benefits

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. 

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.