What are the responsibilities and job description for the Compliance Manager position at POAH Communities?
Compliance Manager
ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
We are seeking a highly skilled and experienced Compliance Manager for Hawthorne Place Apartments. The Compliance Manager will provide oversight and quality assurance to the rental subsidy programs. Hawthorne Place Apartments, the largest affordable housing community in Missouri, comprises 128 buildings and 745 apartments that are home to over 2,000 residents. Hawthorne Place offers much needed stability and rental subsidies to many families whose collective households have hundreds of children.
Hawthorne Place Apartments: https://www.poah.org/property/missouri/hawthorne-place-apartments
ABOUT YOUR IMPACT
ABOUT YOU
BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
Stay connected with POAH and POAH Communities:
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ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
We are seeking a highly skilled and experienced Compliance Manager for Hawthorne Place Apartments. The Compliance Manager will provide oversight and quality assurance to the rental subsidy programs. Hawthorne Place Apartments, the largest affordable housing community in Missouri, comprises 128 buildings and 745 apartments that are home to over 2,000 residents. Hawthorne Place offers much needed stability and rental subsidies to many families whose collective households have hundreds of children.
Hawthorne Place Apartments: https://www.poah.org/property/missouri/hawthorne-place-apartments
ABOUT YOUR IMPACT
- Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate
as appropriate
Review tenant files for completeness and accuracy
Review Initial, Move-In, and Annual certifications for accuracy and completeness
Work with leasing and occupancy staff to address any file issues or shortcomings
Track resident annual certification dates to ensure timely completion
Work patiently, professionally and cooperatively with residents and staff to provide high quality
customer service based on immediate needs
Assist with training and support for other employees at their site(s) who perform task which
require compliance oversight
Remain current on new regulations, law and technology and changes to the multifamily housing
programs we use in the areas of compliance and subsidy administration and communication
tools/protocol
Maintain proper confidentiality when handling sensitive matters
Prepare reporting from Yardi and PI
Complete other related tasks as assigned
ABOUT YOU
- Minimum of 6 years of experience in affordable housing program and compliance support or
other related fields
College degree preferred
Tax Credit Specialist, Certified Occupancy Specialist, or similar professional designation\
Familiarity with Yardi software or similar property management software preferred
Excellent communication skills, both oral and written
Expert knowledge of HUD regulations, forms, inspection criteria and processes
Strong organizational skills with a keen ability to prioritize competing deadlines
Ability to monitor own work to ensure quality and accuracy
Excellent customer service skills
Proficiency in Microsoft Word, Excel, and Outlook
BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
Stay connected with POAH and POAH Communities:
