Patient Coordinator (1 yr experience)

OVERVIEW: Busy, multi-location ophthalmology practice seeks a Patient Coordinator to join our team. We are looking for an extremely motivated professional to perform duties such as checking patients in and out, answering phone calls & scheduling appointments. Additional tasks include scanning patient records, and other miscellaneous tasks as assigned. Candidates must be dependable, enjoy working with the public, and possess excellent communication and customer service skills. We have offices located in East Stroudsburg, Tobyhanna and Brodheadsville. The position mainly reports to the Brodheadsville (70%) and East Stroudsburg (30%) offices, although travel the Tobyhanna office is required as needed. Evening hours are required on Thursdays (10:30 - 7:00). There may also be occasional Saturday days in the future.

If you have excellent phone skills, are committed to compassionate patient care and work well as a team with other dedicated employees, you may qualify as a good candidate. Billing experience a plus!

PRIMARY DUTIES AND RESPONSIBILITIES

 Answering a high volume of incoming calls and directing calls as needed.

 Scheduling appointments for patients.

 Greeting and directing all patients within the practice.

 Obtaining patient demographic and verifying insurance information for each visit.

 Collecting copayments, deductibles, and/or previous balances, as applicable.

 Scheduling any necessary appointments after completion of patient visit.

OTHER DUTIES AND RESPONSIBILITIES

 Assisting other Patient Coordinators as needed.

 Identifying and resolving patient questions and minor complaints.

 Maintaining cleanliness of waiting room.

 Other duties as assigned

EDUCATION & EXPERIENCE

 Minimum of a high school diploma or its equivalent

 Minimum 1 year experience in medical office - reception (or billing).

QUALIFICATIONS & REQUIREMENTS:

 Strong computer skills are a must.

 Strong organizational skills.

 Exceptional phone & multi-tasking skills.

 Strong verbal and written communication skills.

 Ability to work independently on assigned tasks as well as accept direction on given assignments.

 Able to work collectively with administrative and other staff

Please send a resume with three professional references.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Medical Office: 1 year (Required)

Ability to Commute:

• Brodheadsville, PA 18322 (Required)

Work Location: In person

Salary : $15