Sales Development Representative

Strategic Connection is a dynamic marketing and communications company based in Swarthmore, PA. We are hiring Sales Development Representatives (Remote) to join our team.

***We are only considering applicants residing in these states: CT, DE, IL, IA, MD, MI, NC, NJ, NY, PA, SC, WV; candidates outside of these locations will not be considered.***

Description:

Our Sales Development Representatives (Remote) are on the front line of our business model. The SDRs specialize in making meaningful connections with the individuals and businesses that will feed our clients’ growth. The SDRs are on the phones generating and securing leads, speaking to customers about our clients’ exciting products, exceeding sales goals, and ensuring excellent customer service that blows our clients and their customers away.

Schedule:

We are hiring full-time employees with daytime availability, during regular business hours (9:00am – 5:00pm EST). All operations are conducted on Eastern Standard Time (EST). The scheduling structure is subject to change based on the needs of our clients. This role is fully remote.

Essential Duties:

• Participate in inbound and outbound calling campaigns to generate and qualify leads, conduct sales and product presentations, and meet sales goals
• Manage, track and follow-up with leads by phone or email
• Build and maintain customer relationships
• Meet monthly and quarterly sales goals as determined by our clients
• Adhere to quality standards and pass all call monitoring audits with a score of 98% or higher

Key Requirements:

• Must possess superior verbal and written communication skills
• Must be enthusiastic and excited to work with people
• Must execute quick and accurate data entry and note-taking skills
• Must have technological literacy with basic telephone, computer and internet products
• Must have ability to learn, master and communicate new organizations, products and services to customers
• Must be comfortable making calls through entire shift
• Must demonstrate independence and productivity in a fully remote role
• Must be able commit to regular business hour operations (9:00am - 5:00pm EST)

Preferred Requirements:

• Prior sales, call center, or customer service experience
• Bilingual English/Spanish speakers are encouraged to apply

Work from Home Requirements:

• You will need a computer (MS Windows 10 or newer), a headset with a microphone, and high-speed internet connectivity. Internet speed must be at least 3 MBPS.
• Employees must ensure they are able to provide a quiet, distraction-free workspace, in a secure environment to protect confidential client information.
• Employees must be able commit to regular business hour operations (9:00am - 5:00pm EST) in a fully remote capacity.

Benefits:

• $13.00 - $15.00/hour with the potential to earn up to an additional $2.00/hour in commissions
• Medical insurance from Independence Blue Cross (IBX)
• Voluntary benefits through Principal including dental/vision insurance, life insurance, short-term disability coverage, critical illness coverage and accident coverage
• 401k with company match after one year of service
• Employee Assistance Program (EAP) from Employee Family Resources (EFR) with access to mental health services, financial services, personal/professional development opportunities and more
• Employee discounts from LifeMart
• Paid time off
• Remote work environment
• Potential advancement opportunities
• Positive team-based atmosphere and engagement opportunities

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position. While performing the duties of this position, the employee is regularly required to talk clearly and to hear. The employee is often required to sit for extended periods of time, and use hands and fingers to handle and feel. The employee is occasionally required to reach with hands and arms, stand, walk, balance, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this position include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Although we primarily work remotely, the noise level in the work environment is usually moderate.

Strategic Connection affirms its commitment to ensuring equal employment opportunity for all qualified persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, genetic information, protected veteran status and any other protected categories.