What are the responsibilities and job description for the Manager position at Pomeroy?
We are currently seeking a hospitable and enthusiastic Service Manager to join our talented team in Winnetka! The Service Manager is responsible for helping lead and manage the restaurant during service, and ensuring the guest-first experience Ballyhoo and Pomeroy are known for.
This position serves as a leader, educator, coach, and mentor to the Pomeroy front of house team.
We offer great benefits :
- 5 Day Work Week
- 15 Days PTO per year
- 401(k) with generous employer match
- Medical, Dental, and Vision Insurance
- R / D Allowances
- Real opportunities for growth and advancement
From Ballyhoo Hospitality, Pomeroy, loosely translated by the French to mean "The King's Apple," is a neighborhood bistro for great friends and fine foods in the charming heart of Winnetka.
Inspired by the Parisian greats, the restaurant is comfortable and elegant, bringing accessible French-inspired fare to the North Shore.
ESSENTIAL JOB FUNCTIONS INCLUDE :
- Oversee Dining Room, Bar, Take Out and Private Dining operations
- Manage training and development of front of house team
- Assist in interviewing, hiring, disciplining, scheduling
- Develop relationships with guests
- Actively participate in service
- Greet guests warmly and professionally upon arrival and departure
- Assist the host stand before and during service by seating tables, answering telephone calls in a courteous manner, and managing reservation book to maximize covers for every shift including driving the oyster bar and bar seats
- Assist the kitchen with food running, menu descriptions, preshift tastings and participate in 3 : 00 FOH / BOH meeting
- Assist with menu updates and special / custom menus
- Take and input togo orders as needed
- Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
- Nightly Report completion including contributing notes daily.
- Responsible for helping to achieve targeted sales goals
- Ensure that employees comply with health and food safety standards
- Address complaints regarding food quality, beverage or service
- Establish standards for personnel performance and customer service
Last updated : 2024-06-06