Slot Operations Manager

Requirements: Must have a High School Diploma or G.E.D. A Bachelors Degree preferred; with 2 to 5-years experience as a Slot Technician required; experience in gaming and/or hospitality management-related work environment will be considered the equivalent of a degreed individual. Candidate must pass an extensive background check, in accordance with Kaw Nation Gaming Commission regulations to obtain a gaming license and pre-employment testing. Requires being able to sit/stand for extended periods of time and have visual dexterity suitable to read small print on reports and machines and position may occasionally require lifting up to 50 pounds. Candidate must have excellent PC skills and knowledge of Spreadsheet software and Word Processing software. Must be self motivated able to work independently. Must be able to provide direction well to subordinates and work within a strenuous high-volume atmosphere.

Responsibilities and Duties:

• General knowledge of casino rules, procedures and regulations pertaining to Slot operations
• Must possess strong money handling and documentation skills
• Ensure slot machine performance through preventative maintenance and evaluation of reports on machine performance.
• Ensures that the highest possible standards of guest services and employee relations are maintained and carried out in fair and equitable manner.
• Must have knowledge of all Tribal, State and Federal regulations governing slot machines and their operation
• Must be able to get along with co-workers and work as a team across departments and levels of management
• Provides input to CEO and department heads concerning operational deficiencies and areas in need of attention
• Conducts investigations into the resolution of variances to ensure compliance with property policies and employee integrity levels.
• Maintains current knowledge of gaming regulations under Tribal Internal Control Standards (TICS) Minimum Internal Control Standards (MICS) and policy and procedures.
• Initiates and maintains communication with subordinates, employees, management, and other departments.
  
  

14. Reports irregularities, suspicious behavior, or safety concerns to the CEO. Informs matters of eminent danger or life and safety to ranking Security and Surveillance personnel and then updates CEO as soon as possible.

• Implementing the protection and loss prevention philosophies of the CEO
• Ensures internal control procedures and structures to safeguard company assets
• Analyze machine and gaming performance on a daily, weekly, monthly and yearly basis and make recommendations to the CEO
• Provide quality assurance on all new installations, construction, maintenance, and correct any deficiencies that are recognized
• Maintains a professional work environment with customers and vendors
• Ability to write routine correspondence and to speak effectively to the public, employees, and guests
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Attend all meetings when requested
• Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, employees, and members of the business community in all situations
• Be courteous and professional at all times to co-workers, customers, vendors or anyone you may have contact with while on duty.
• Position may require working nights, weekends and holidays as required.
• Must wear your gaming badge at all times while on duty or conducting company business
• Assist in other duties and projects as assigned
  
  

Powered by JazzHR

dhhWdNSwWf