What are the responsibilities and job description for the Server position at Ponus Yacht and Beach?
We are looking for friendly and efficient Wait Staff to serve patrons at our establishment. Wait Staff will be responsible for preparing tables, greeting and seating customers, making recommendations, taking orders, delivering food and drinks as well as accepting payments.
To be successful as Wait Staff you should be able to provide customers with an outstanding experience. Top-notch Wait Staff should work well in a team environment and have excellent customer service skills.
Wait Staff Responsibilities, included but are not limited to.
- Greeting customers and showing them to their table.
- Prepare tables, ensuring they are clean and fully set at all times
- Be sure that caddies are well stocked with condiments.
- Maintaining knowledge of the complete menu, daily specials, and available items.
- Presenting customers with the menu, informing them of daily specials, and taking orders.
- Oversee duties and performance of Food Runners and Bus persons
- Check the quality of dishes before they leave the kitchen.
- Deliver food and beverages in a timely manner.
- Attending tables and ensuring customer satisfaction.
- Delivering checks and taking payments.
- Handling customer complaints and or directing them to do so through the proper channels.
- Strictly adhering to food, sanitary, and safety standards.
- Oversee support staff i.e. Bussers, runners, barback
Qualifications:
- Previous experience as a server is preferred
- Friendly and outgoing personality
- Excellent communication skills
- Ability to meet the physical demands of the position, including standing for long periods and carrying trays
- Familiarity with food safety guidelines
- Ability to work in a fast-paced environment
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