Human Resource Generalist

JOB TITLE: Human Resources Generalist

EMPLOYER: Portobello America

DEPARTMENT: Human Resources

REPORTS TO: Human Resources Manager

LOCATION: Baxter  

Position Overview: The Human Resource (HR) Generalist supports a variety of HR functions to ensure the smooth and efficient operation of the HR department. This role involves employee relations, benefits administration, recruitment, compliance, and general HR support to foster a positive and productive workplace environment.

• Act as the first point of contact for employees on HR-related queries.
• Assist in resolving employee conflicts and addressing concerns in alignment with company policies.
• Promote a positive workplace culture through employee engagement initiatives.

• Assist employees with enrollment, changes, and questions about benefits plans.
• Coordinate with benefits providers and ensure accurate record-keeping.
• Support annual benefits renewal and open enrollment processes.

• Ensure company compliance with local, state, and federal labor laws and regulations.
• Maintain employee files and records in compliance with legal and company policies.
• Review and update HR policies and procedures as needed.

• Identify training needs and assist in developing and delivering employee training programs.
• Track and monitor compliance training and professional development.

• Support the implementation of performance appraisal and improvement systems.
• Provide guidance to managers on handling performance issues.

• Maintain and analyze HR data to generate regular reports for management.
• Track various HR KPIs such as turnover, attendance, and employee satisfaction.

• Manage day-to-day HR administrative tasks, including responding to employee inquiries.
• Coordinate special projects and assist with HR initiatives.

• Education: Degree in Human Resources, Business Administration, or related field preferred but not required. SHRM-CP a plus.
• Experience: 2–5 years of experience in a generalist HR role.
• Skills:
  • Strong knowledge of HR principles, practices, and employment laws, both national and local.
  • Proficiency with HR software and Microsoft Office Suite.
  • Excellent interpersonal, organizational, and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.

Portobello America is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.