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Customer Service Representative

Positions in our Dental Offices
Palm Springs, CA Full Time
POSTED ON 2/21/2024 CLOSED ON 2/22/2024

What are the responsibilities and job description for the Customer Service Representative position at Positions in our Dental Offices?

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. 

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.  

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. 

At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Customer Service Representatives lead patients to a happy and healthy smile! 

Pay Range: 

  • $15.50-$21 per/hr

We offer the following benefits for Full Time employees: 

  • Employee Assistance Program
  • Medical and pharmacy, dental, vision (for employees and their families)
  • Basic life, AD&D, and long-term disability insurance
  • 6 Paid holidays and 2 Paid floating holiday
  • PTO (80 hours per year for hourly)
  • 401k plan and deferred compensation plan
  • Referral Bonuses ($600-$2500 depending on the role)

 Come join our team and make a difference in the lives of the people in your community!

Qualifications: 

  • A minimum of 1 year of front office experience in a medical environment.
  • Computer literate a must (Denticon experience is a plus).
  • Bilingual a plus
  • Previous experience presenting Treatment Plans and going over costs of services preferred.

 

Location:

Gentle Dental Desert Dental
1111 Tahquitz Canyon
Suite 210
Palm Springs, CA 92262
 

Schedule:

Full-time, 40 hours

Monday -  Friday


Gentle Dental has the resources you need to achieve true personal and career success.

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