What are the responsibilities and job description for the Family Support Specialist position at Positive Education Program?
Job purpose
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- The Family Support Specialist/FSS is a mentor, educator, and advocate to parents.
- Align practice and work with the agency mission, vision, guiding principles, the trauma-informed Sanctuary Model®, the Neurosequential Model and the Re-ED philosophy.
- Demonstrates gained knowledge from parenting a child who received intensive mental health services from PEP or other mental health provider(s).
- Possess skills to support and guide diverse groups of parents by understanding their individual strengths and needs.
- Responsible for assisting and empowering parents through skill building, modeling healthy coping strategies, assisting with accessing community resources, and serving as a liaison between Day Treatment Center (DTC) and families.
- Utilize trauma informed care concepts and the RE-Education principals when working with families to maintain hope for growth and change.
- Assist and support families in a culturally responsive manner to empower families to meet the needs of their child.
- Utilizes knowledge of community systems and supports to assist families.
- Facilitate communication between parents/center staff and vice versa.
- Ability to collaborate and coordinate with case managers.
- Participate in staff development activities, parent conferences, team meetings, and staff meetings as scheduled or assigned.
- Communicates effectively, both written and orally.
- Demonstrates effective decision-making skills and utilizes good judgment.
- Utilizes safe work practices.
- Ability to work respectfully with a culturally diverse population of clients.
- As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day’s activities.
- Adhere to PEP and ESC policies and procedures, as applicable.
- Minimally High School Diploma.
- Ability to complete assigned tasks under stressful situations.
- Ability to work effectively with others.
- Demonstrate effective decision-making skills, utilizing good judgment under routine and stressful conditions.
- Displays professionalism and team-oriented attitudes.
- Ability to participate in physical interventions, when necessary, and with fidelity to the methods taught through the Therapeutic Crisis Intervention model. Physical interventions require intense physical exertion. The object is to safely control/maintain a struggling and aggressive young person ranging from 50 – 250 pounds. Physical requirements include, but are not limited to: kneeling, possibly for extended periods of time on hard surfaces, bending, twisting, and holding.
- Ability to participate in the therapeutic outdoor education activities and field trips, if needed.
- Ability to use a computer.
- Ability to move around the classroom/center and sit for more than an hour at a time.
- Ability to meet driver eligibility standards and operate an agency leased vehicle.
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Client Specialist I (Clinical)- Remote Hybrid
Thrive Peer Support LLC -
Solon, OH