What are the responsibilities and job description for the Field Service Technician position at Power Curbers Companies LLC?
TITLE: Field Service Technician.
LOCATION: Salisbury, NC
FUNCTION: Responsible for on-site new machine start up, field service and warranty repairs. This job entails all aspects of technical, service parts, and administrative service-related duties to provide exceptional support to our customers in NC, SC & VA.
ESSENTIAL DUTIES AND RESPONSIBILTIES include the following. Other duties may be assigned.
· Start up new machines and perform onsite repairs for customers in assigned territory (NC, SC, VA primarily, but may need to assist other team members in other areas).
- Provide technical support to end users and dealers.
- Assist with customer operation/application issues.
- Provide Parts related assistance to customers when requested or required.
- Works to maintain Customer satisfaction using all available resources to ensure brand loyalty.
REQUIREMENTS: Experience in the following elements required:
- Must have hands-on electronic/electrical, hydraulic, mechanical and welding experience to perform onsite repairs.
- Excellent communication skills to be able to converse with customers and employees in person, via phone and email.
- Ability to remain tactful in challenging and argumentative situations.
- Can multi task and follow up through to problem resolution.
- Able to travel up to 50% of the time and be flexible with working hours.
- Basic knowledge of Microsoft Products, (i.e. Excel, Word, Power Point and Outlook).
- Ability to read and understand blueprints, technical manuals, parts manuals, etc.
- Able to lift 75 lbs. regularly and up to 100 lbs.
- Valid Driver’s license with a clean driving record.
- Passport or able to qualify for one.
ADDITIONAL EXPERIENCE DESIRED:
- Knowledge of Slipform Paving machines and concrete applications.
- Road construction experience.
- Familiar with GPS/3D modeling technology.
This position is full-time and requires a pre-employment physical, background, and drug screen. Power Curbers is an equal opportunity employer.
Submit resume to pstechjob@powercurbers.com
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Salisbury, NC: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Can you answer yes to the first four listed requirements?
Education:
- High school or equivalent (Preferred)
Experience:
- Construction equipment: 2 years (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
Salary : $60,000 - $80,000