What are the responsibilities and job description for the Parts Specialist position at Power Motive Corporation?
$19.00 - $22.00 per hour - based on qualifications and experience
The Parts Counter Associate position provides excellent service to customers for their machine repair and wear parts, primarily via counter sales, phone, email / online, and fax communication.
Essential Functions:
Assist customers in locating and purchasing parts for their machine repairs.
Takes most all incoming parts request calls from customers. Processes parts invoices for stock items and processes purchase orders for backordered parts. Research requests from customers without part numbers.
Takes all incoming shop parts orders. Processes stock items and orders backordered items. Maintains logs for all backorders until complete. Expedites with factories all backordered parts.
Processes all parts returns- both shop returns and customer returns. Files all claims with vendors.
Helps put stock away as needed during peak busy times.
Attends training classes to stay current on parts programs.
Helps organize yard and warehouse area.
Tracks all parts sales and lost sales.
Helps make hydraulic hoses.
DUTIES & RESPONSIBILITIES
Projects a positive company image by interacting with fellow employees, customers and management in a cooperative, supportive and courteous manner; displays a professional attitude complies with company dress code.
Maintain a clean, orderly and professional work area.
Maintain confidentiality regarding company information.
Perform other duties as directed.
QUALIFICATIONS: EXPERIENCE, EDUCATION & SKILLS
Knowledge of heavy earthmoving equipment parts.
A minimum of two (2) years’ experience with word processor, personal computer and/or terminal hardware/software.
Strong verbal, written, analytical, and interpersonal skills.
Ability to organize and prioritize work to meet deadlines.
Proven ability to professionally interact with fellow employees, sales representatives, management and customers.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Colorado Springs, CO 80906: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location