What are the responsibilities and job description for the Technical Specialist I position at Powin Corporation?
A company is looking for a ROC Technical Specialist I (Day Shift).Key ResponsibilitiesMonitor and troubleshoot basic operational activities for Battery Energy Storage Systems (BESS)Respond to technical support tickets and escalate when necessaryMaintain system logs and support site inspection and maintenance needsRequired QualificationsAssociate's degree in Electrical Engineering, Renewable Energy, or a related field, or equivalent preferredMinimum of 1 year of customer service and / or call center experienceBackground in electrical, PLC programming, instrumentation, automation, and HMI controls is a strong assetAbility to work a shift schedule, including overtime and weekends as neededProficient in Microsoft Suite, particularly Outlook, Excel, and Word