What are the responsibilities and job description for the Registration Coordinator -Temporary position at PPAI - Promotional Products Association International?
Registration Coordinator-Temporary
Location: Irving, TX
Reports to: Registration and Housing Manager, Events & Expositions
Job Summary:
The Registration Coordinator is an integral part of the Events & Expositions Team as they assist the Registration & Housing Manager’s operation execution for The PPAI Expo, and other PPAI events as assigned. This position is a full-time temporary position from September-February.
Travel Requirements:
This role requires travel to support The PPAI Expo, January 12-15, 2026, travel dates may vary.
Key Responsibilities:
- Customer Service (75%): Assist with event registration inquiries and concerns. Provide accurate information about event details, dates, and registration procedures. Monitor registration inboxes to support attendees and exhibitors in a timely manner. Assist with incoming calls from new and existing attendees.
- Expo Onsite Support (15%): Assist with onsite event management, including setup and coordination of temps.
- Other Duties as Directed (10%): Participate in miscellaneous projects and assignments that support the Expositions & Events team.
Knowledge, Skills and Abilities:
- Strong communication and interpersonal skills.
- Ability to work well under pressure and adapt to changing priorities.
- Attention to detail and a proactive problem-solving mindset.
Preferred Qualifications:
- Experience with HubSpot preferred but not required.
Association-Wide Responsibilities & Values (expectations of everyone):
- Provide honest and ongoing communication as needed to support success throughout the organization.
- Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
- Provide high-quality products, reports, communications and projects for all audiences internally and externally.
- Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
- Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
- Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
- Foster cultural values, mission and overall organizational guidelines of PPAI.
Job Status:
- FLSA Status: Non-Exempt
- Compensation: Hourly
- Job Status: Full-Time Temporary
- Daily Schedule: Flexible, Pre-Approved by Manager
- Work Location: Position must work from HQ location with Hybrid Remote Work Model
Physical Activity
- Sitting
- Standing
- Lifting
- Pushing/Pulling
- Bending/Stooping
- Extended work hours, extended weeks (endurance requirement)
Work Environment
- Office environment
- Trade show floor or event venues
- Temperature-controlled environment
- Travel: Must be able to travel, work weekends, and long hours as event scheduling may require
Job Types: Full-time, Temporary
