What are the responsibilities and job description for the Bilingual (Spanish/English) Telephone Counseling Attorney position at Prairie State Legal Services?
PSLS focuses services on legal problems that impact our clients' ability to meet their basic human needs, including adequate housing, public benefits, education, physical safety, access to healthcare, and similar needs. Our Telephone Counseling Service is staffed by 20 attorneys and Intake Specialists who qualify applicants for service and provide legal advice by phone. The Telephone Counseling Service is the entry point for the majority of over 20,000 applications for legal help and over 15,000 clients annually.
The Bilingual (Spanish / English) Telephone Counseling Attorney will interview clients, assess legal issues, and provide advice to clients by phone only. The attorneys also refer clients for additional service within PSLS where resources permit and outside of PSLS as appropriate. Telephone Counseling Service staff are primarily working remotely, full-time, or part-time. Candidates for this position must have the ability to be present at office locations for periodic training and meetings.
Responsibilities
Among other duties as assigned, the Telephone Counseling Attorney will :
- Interview and advise clients calling from throughout our service area who are in need of assistance with diverse legal issues
- Evaluate clients' legal issues, conduct research while the caller is on the telephone, and provide legal advice relevant to the clients' needs
- Exhibit a high level of personal energy, organization, and commitment to the position and the PSLS mission
Salary and Benefits
The Telephone Counseling Attorney position is approximately 30-37.5 hours per week. PSLS offers a salary that is competitive with similar organizations. Our salary range for this position is $70,000 - $90,231 annually. The starting salary for the successful candidate will be determined based on prior relevant experience. PSLS is committed to providing generous benefits to its employees that include :
Qualifications
PSLS is an equal opportunity employer that strives to create a diverse and inclusive working environment. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, color, national origin or citizenship, ancestry, religion, sex, disability, familial status, marital status, sexual orientation, gender identity, age, pregnancy, military status or unfavorable discharge from military service, or other characteristics protected by law.
Salary : $70,000 - $90,231