Vision Front Desk Receptionist

JOB TITLE: RECEPTIONIST - VISION

REPORTS TO: VISION OFFICE MANAGER

JOB SUMMARY / OVERVIEW
Maintain cordial and welcoming ambiance for all who enter PSHC. Ensure all patients check in upon arrival and their information is updated in the practice management system.

PRIMARY DUTIES
Every effort has been made to include all duties; however, the omission of a specific statement of duties does not exclude the duty from the position if the work is similar, related or is a logical assignment of the position.

 Ensure all patients check in upon arrival for all providers.
 Handle patient’s questions and problems quickly and effectively.
 Maintain current patient information in the practice management system (address, phone number, current insurance, etc.)
Assist with scheduling patients’ appointments.
 Ensure messages are handled in precise manner.
 Update demographic information daily.
 Ask for payment as patient checks in.
 Enter proof of income as patient checks in.
 Contact medical records if a patient needs to complete a Request of Information (ROI).
 Verify and balance all payments and charges each day.

EDUCATION / QUALIFICATIONS
 High school diploma or GED.

EXPERIENCE / KNOWLEDGE / SKILLS
 One year experience as a receptionist.
 Experience in the medical or vision field preferred.
 Demonstrate initiative and function independently.
 Demonstrate attention to detail.
 Must possess basic computer skills.
 Ability to speak, read, write and comprehend instructions in English.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, reach with the hands and arms, talk and hear.

The employee is required to stand, walk, climb and occasionally balance, stoop and kneel.

MISCELLANEOUS
 Accepts and is supportive of change.
 Must possess a high degree of integrity and excellent work ethic.
 Accepts guidance and suggestions for improvement.
 Willing to assist and work with others.
 Maintains strict and total personnel and patient confidentiality.
 Complies with PrairieStar Health Center Policy & Procedure.

EOE

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location