Community Manager

Affordable Housing Community Manager

Description:

Oversee multifamily property management operations and provide exceptional operational leadership. Qualified candidates must have experience in managing multifamily assets, in-depth knowledge of Section 8 and OHFA and in supervising effective on-site teams. The primary responsibility is to oversee all operational aspects of the property, including the overall financial and physical operations. The Community Manager will lead the on-site team in day-to-day duties and interact with vendors and residents on a daily basis.

Responsibilities:

The chief responsibility of the Community Manager is to build a strong, highly effective team at his/her property.

Leadership/Personnel

• Provide Leasing Agents with direction to achieve financial performance goals; actively maintains budgetary control and restraint.
• Assess training needs of community employees. (Maintenance seminars, National Apartments Association Training, Fair Housing Seminars, etc…)
• Maintain active relationships within the muti-family community in your area. Attend luncheons, training classes, and award ceremonies.
• Analyze and evaluate personnel needs, including management, leasing and maintenance personnel.
• Assure continuing education of staff through seminars, meetings, e-learning and training programs.
• Resolving employee issues concerning performance evaluations, or employee disciplinary actions.

Property Management

• Enforce company policies and procedures for all aspects of office operations.
• Audit the rent rolls for the property on an ongoing daily basis. The properties rent roll should be completely accurate at any and every given moment to ensure complete accuracy.
• Provide direction on all resident issues; mediate resident complaints if needed. Assess physical condition of the property, make recommendations for capital needs to Regional Maintenance Supervisor.
• Work closely with Regional Property Manager to evaluate and analyze community’s performance from an operational and financial perspective.
• Create and implement marketing and promotional programs in order to attract qualified prospective residents.
• Train his/her team on providing outstanding leasing and maintenance service.
• Personally inspect each make ready to ensure quality control. Every unit should be walked by the Property Manager before leasing.
• Monitor move-out procedures, including status and make-ready boards to assure apartments are being made ready within the company guidelines.
• Evaluate the condition of the landscape/curb appeal and develop a plan for maintaining outstanding curb appeal.
• Evaluate and audit work order turn around; time taken to complete work orders; call back all tenants on completed work orders to ensure quality of work and tenant satisfaction.
• Quarterly receive new bids for contract work at the property including appliances, carpet cleaning/repair, new carpet, plumbing, etc...

Financial

• Work with Regional Manager to prepare annual budget for the property.
• Manage apartment rental rates for new and renewing residents.
• Meet company benchmarks for occupancy and collections.
• Provide the Regional Property Manager with a weekly delinquency/occupancy report explaining the current condition of the property.
• Ensure timely and accurate submission of property reports.
• Train Community staff in sound fiscal management and fiscal responsibility.

Compliance

• Monitor policies for compliance with Fair Housing laws and all other applicable rules and regulations.
• Train employees to provide complete and accurate documentation of all operational and financial performance requirements.
• Audit the daily activities of employee to ensure compliance with the operations manual and the safety manuals.

Requirements:

• Strong commitment to company fundamentals and values.
• BA/BS degree in business administration, real estate or related fields preferred
• Solid skills and experience with training, mentoring and motivating site managers and staff.
• Solid track record of successful financial property performance.
• Three years experience of multi-site management to complement 2 or more years experience as a Property Manager in a multi-family environment
• Able to respond to 24/7 emergency calls as needed (sometimes requiring travel to a property with short notice).
• Must possess strong Excel and general computer skills. Property Management specific software experience of some kind required e.g., AppFolio, Yardi, Realpage, Ops Technology, Lead2Lease, Yieldstar, etc..
• Strong, positive, motivational leadership style in managing multiple teams to success.
• Must possess extremely strong communications skills; both written and verbal.
• Must have high sense of urgency in completing all tasks, while maintaining a strong attention to detail.
• Must be performance and metrics driven
• Ability to perform in a busy, changing, multi-tasking work environment

Once you become a member of the team we will provide you with:

• Paid Vacation
• Paid Holidays
• Medical Insurance
• Dental Insurance

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

People with a criminal record are encouraged to apply

Experience:

• Section 8: 3 years (Required)

Ability to Commute:

• Tulsa, OK 74105 (Required)

Ability to Relocate:

• Tulsa, OK 74105: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $65,000