Overview

ABOUT US:

Preferred Apartment Communities is engaged primarily in the ownership and operation of Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at www.pacapts.com.

POSITION SUMMARY:

Maintain leasing office, vacant units, models and common interior areas of the community in a neat, clean and attractive condition.

Responsibilities

ESSENTIAL FUNCTIONS:

• Work with Property Manager to ensure that units are maintained at “prospect ready status” at all times.
• Office areas must be cleaned daily prior to the office opening.
• Ensure supplies are adequately stocked; order supplies as needed through Property Manager or vendor.
• Keep floors vacuumed, swept and cleaned daily (if applicable).
• Dust furniture and wipe down all counters.
• Clean windows and glass doors as needed.
• Blinds should be cleaned as needed.
• Kitchens and baths should be cleaned daily (if applicable), stocked with sufficient supplies and kept fresh smelling.
• Wipe down exercise equipment and clean vinyl pads; wipe down laundry equipment.
• Clean mirrors in all areas (daily in the exercise/club rooms).
• Report any item in need of repair to the Property Manager.
• Keep the shower and floor tile clean in bath areas.
• Report any out-of-order signs on laundry equipment to maintenance department.
• Clean out lint filters on dryers in laundry area.
• Check bulletin boards for proper notices and remove old or unauthorized items. Make sure current resident service flyers are displayed.
• Keep "Out of Order" cards fully stocked with pen and/or pencil in laundry area.
• Clean around and behind laundry equipment.
• Display welcome card and move in card in model and vacant apartments.
• Temperature controls should be left at proper settings.
• Check and replace any light bulbs in model, vacant and guest apartments as necessary.
• Maintain fresh smell throughout all vacant, model and guest apartments, and bath areas.
• Inform manager of any upgrades needed in vacant apartments (wallpaper, blinds, counters, floors, turnkey go backs, tile, etc.).
• Ensure that light bulbs are functioning in interior hallways (midrise communities).
• Clean apartment home doors in interior hallways (midrise communities).
• Other projects and duties as requested.

PHYSICAL REQUIREMENTS:

• Must be able to operate various equipment (i.e., vacuum)
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to extend the arms out to reach various areas.
• Must be able to climb ladders and stairs.
• Must be able to lift and carry up to 20 pounds.  

Qualifications

CUSTOMER SERVICE RESPONSIBILITIES:

• Personal appearance must be clean and neat at all times, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA’s standards.
• Read and/or listen to resident requests/complaints. Communicate any pertinent information or occurrence to Property Manager.
• Receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• On occasion, climb down into the trash compactor hopper to remove obstructions.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com.

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