What are the responsibilities and job description for the Repair Service Associate position at Premier System?
Description:
Repair Service Associate II - 1st Shift
Shift- 1st Shift
6:00am to 2:30pm, Monday- Friday
Pay Rate: $16.00
Performs and understands a variety of tasks associated with servicing customer product. Learns and applies developing knowledge of department and individual performance metric relationships, basic product design principles, data analysis, and operation cost components. Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlements. Creates work instructions, check sheets, or other process documentation. Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for assignments according to productivity and quality standards. Proactively identifies areas for quality and/or productivity improvements; may work with other departments/colleagues to identify and implement. Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs. Trains associates in basic work assignments and shares information with the team in regards to new learnings. Complies with all required safety practices, and regulations; participates in safety meetings, committees, and/or audits. May perform activities to calibrate tools and maintain equipment. May obtain certification as an emergency responder. May obtain training in other areas of safety (i.e. fire extinguisher use).High school education. 1-3 years of related experience.
Job Types: Full-time, Contract
Pay: $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- repair, troubleshooting: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location:
- One location