Assistant Accounts Receivable Manager

The Assistant Accounts Receivable Manager is responsible for the general oversight of the accounts receivable-related functions at Presbyterian Senior Living communities as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS:  

• One to three years’ experience in accounts receivable, preferably in a healthcare setting, required
• Prior experience and knowledge of billing-related regulations related to Medicare and Pennsylvania Medical Assistance, preferably skilled nursing community reimbursement, required
• Previous management experience preferred
• Prior experience in working with computerized accounting and/or billing systems required
• Ability to communicate clearly and professionally with team members, residents and visitors required
• Knowledge of Microsoft Word and Excel required
• Limited travel required

EXPECTATIONS:     

• Responsible for the oversight of accounts receivable-related functions at the Administrative Office and Presbyterian Senior Living communities as assigned.
• Responsible for the direct supervision and oversight of the accounts receivable team members at Presbyterian Senior Living, including recruitment, retention, supervision, training, continuing education, and performance appraisals for assigned team members.
• Responsible for ensuring that claims and statements are prepared accurately and submitted for payment timely for assigned Presbyterian Senior Living and affiliated organizations.
• May include importing certain ancillary charges electronically from file(s) provided by vendor(s).
• Responsible for reviewing and posting any necessary accounts receivable adjustments.
• Responsible to assist with the review and identification of outstanding balances, and that appropriate collection efforts are made and documented to facilitate the receipt of payment.
• Ability to identify the cause for delays in receipt of payment and/or nonpayment and remediate as necessary.
• Responsible for the supervision, training and education for Accounts Receivable team members.
• Responsible for oversight of the Medicare bad debt log preparation process.
• May be responsible to ensure accuracy of logs and supporting documentation.
• Responsible for the reconciliation of general ledger balances to supporting documentation.
• Responsible to analyze variances and determine correct account balances.
• Communicate with Accounts Receivable Coordinators when actual payments received vary from recorded accounts receivable.
• Communicate with Accounting team members when posted payments vary from deposits.
• May be responsible to assist with the oversight of resident banking processes and procedures.
• Responsible for working with accounting team members with the automatic withdrawal of funds to apply to residents’ accounts receivable balances.
• Responsible for accurate and timely withdrawals.
• May be responsible for ensuring that the computerized accounting, billing and claims system is posting accurate information on the general ledger.
• Responsible for remaining current on accounts receivable-related issues, particularly billing regulations and procedures.
• May be responsible for communicating changes with appropriate team members.
• Responsible to post co-pay transfers and contractual adjustments for all communities.
• Responsible to post aging adjustments for all communities.
• Responsible for initiating appropriate collection efforts, including the referral of accounts to the Credit and Collection Coordinator, on overdue account balances as assigned.
• Responsible for maintaining and monitoring the computerized collection management system as assigned, ensuring the accuracy and timeliness of collection-related information.
• Responsible for communicating pertinent collection-related issues to management and/or Collection and Credit Coordinator.
• Responsible for identifying and determining appropriate bad debt write-offs.
• Submits recommendations to the Finance Director, Resident Financial Accounts, In-House Credit Counsel and/or CFO timely.
• Responsible for maintaining documentation and posting cash entries for spend down accounts for all communities.
• Responsible for communicating account status with accounting team members.
• Responsible to assist with the timely review and submission to accounts payable for waiting list deposit refunds for Assisted Living and/or Independent Living when written refund requests are received from community marketing team members or prospective residents.
• Prepares and distributes reports as assigned by management.
• Communicates and responds to inquiries and issues timely.
• Completes special projects as assigned.  

Presbyterian Senior Living is a large not-for-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.