What are the responsibilities and job description for the Patient Referral Specialist position at Prescribe FIT?
Patient Referral Specialist
(Columbus, OH) – Prescribe FIT LLC
Engaging with our clients’ life story begins with their healthcare provider.
Prescribe FIT has designed and implemented a unique solution that actively promotes the adaptation of a healthy lifestyle that embraces daily physical activity, personalized nutrition, and healthy lifestyle choices designed to lower health care costs. We do this by remotely monitoring patients to track and analyze the lifestyle data of patients to better understand and influence behaviors through software coaching initiatives.
Role Description:
We are seeking to fill a full-time position on our patient-facing side of the business. This role will support and engage with our patients via phone, helping to educate them on the program and providing technical support for their initial setup. The ideal candidate will be organized and compassionate with great communication skills.
Candidates with an upbeat, positive, and hardworking personality, as well as a healthy lifestyle, will fit with our culture. The desire to help others (especially patients) succeed with their goals and show empathy and patience is vital to this role. Candidates should possess the ability to be influential when speaking to others. If you routinely hear of your ability to motivate, encourage, influence, or sell to others, you are the right fit for the role.
What You will Do:
General
- Call potential new patients to explain our program to them
- Help patients set up their Bluetooth devices and our mobile app
- Provide thorough and personalized patient technical support
- Manage, sort, and filter patient lists via our CRM
- Be a team player and seek information when necessary
- Be open to improvement and direction
Qualifications:
- Must live a healthy lifestyle
- Strong knowledge in technology (Required)
- Excellent communication & grammar (both verbal and written)
- High level of empathy and patience
- Desire to help others
- Basic knowledge of health & wellness and nutrition
- Ability to work autonomously
- Prior customer service experience
- Prior management experience (not required but preferred)
- Detail-oriented
- Highly organized
Employment Details:
- Full-time
- In-Office (with potential for a hybrid of in-office and WFH)
- Office Location: Columbus, OH (Franklinton neighborhood)
Company Description
Engaging with our clients’ life story begins with their healthcare provider.
Why Work Here?
Building a culture of health awareness. We have a positive, energetic culture and lots of room for growth!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
Salary : $18 - $20