What are the responsibilities and job description for the Surgery Scheduler position at Prestige Staffing?
JobID: 47837
Reports To
Practice Manager
Job Overview
Position requires utilization of clinical knowledge and excellent customer service skills to schedule appropriate procedures/surgeries per provider’s orders in the hospital, ambulatory
surgery center or in office places of service.
Responsibilities And Duties
Reports To
Practice Manager
Job Overview
Position requires utilization of clinical knowledge and excellent customer service skills to schedule appropriate procedures/surgeries per provider’s orders in the hospital, ambulatory
surgery center or in office places of service.
Responsibilities And Duties
- Initiate and follow up on precertification for commercial payers either online or by phone as per payer protocol until a determination is obtained
- Obtain benefits and eligibility for professional fees from the insurance company and inform the patient appropriately
- Ensure all DME and MRI/X rays/CT scans are forwarded to the facility prior to the surgery date
- Consult with patient to schedule patient surgery and/or procedures while answering any questions as requested
- Collect any surgery deposits and assist the patient with setting up payment plans, educate patient on financial responsibility, and inform AR team patient information and payment plan.
- Enter the date of surgery and post operative visits in the EMR System
- Email a surgery packet to the patient including pre-op and surgery instructions, post op appointment, reminder of any balances to be collected prior to the surgery date, attach both the surgery handbook and facility information
- Consolidate surgery packet and forward to facility scheduled for procedure
- Coordinate COVID-19 test for non-vaccinated patients
- Coordinate surgery with other physicians and vendors
- Assisting in preop for medical clearance for scheduled procedure
- Assist as needed with clinic and patient workflow
- Document authorizations in EMR
- Coordinating direct admissions to nearby hospitals for CTCA and LBS patients
- Scheduling and coordinating all parties involved during patient surgery- outside vendors, first assists, anesthesia companies and neuro-monitoring company
