What are the responsibilities and job description for the Customer Service Specialist position at Preventive Pest Control?
We’re seeking a positive, personable and motivated customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Compensation: $12 - $17 hourly depending on experience
Responsibilities:
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
- Communicate frequent customer suggestions to the team to troubleshoot
- Respond to customer inquiries, product and service questions, and customer complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Ensure customer account information is up-to-date
Qualifications:
- Strong knowledge of customer interface and interaction
- High school diploma, G.E.D. or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
About Company
Our company provides service in New Mexico. When our community needs extermination services, they feel confident that they can turn to Preventive Pest Control! For nearly 25 years, our company has been providing families and businesses throughout the state with intensive, high-quality pest control. We are locally owned and operated, which allows us to best serve clients and employees.
Job Type: Full-time
Pay: $12.00 - $17.00 per hour