What are the responsibilities and job description for the Call Center Representative (Hourly + Commission) position at Price Self Storage?
Price Self Storage
Call Center Agent/ Sales Specialist - (Hourly / Commission / Set Schedule)
We are looking to fill a full time position.
Retention Bonus: $250.00 paid after 90 days of employment, $500.00 after 9 months’ employment.
Description
Are you looking to join a high energy team that recognizes your hard work? We have the job for you! Apply with your resume TODAY!
Here at the Price Self Storage Call Center, we are looking for energetic, outgoing self-starters who have excellent sales and customer service skills. Our sales specialists must build immediate rapport with potential customers and help direct them to the right sized self-storage unit & facility for their needs. Our Specialists must be friendly, personable, professional and, above all, place the customers’ needs first.
Call Center and inbound sales experience not required! We train from within!
Skills and Qualifications:
Working in a call center, you will answer calls from existing and potential customers. You will assist with service inquiries and contribute to the overall profitability by meeting sales and service goals
· Communicate courteously with all customers by telephone
· Address the needs of the customer and ensure satisfaction
· Answer all customer inquiries and provide accurate and effective responses
· Demonstrate proficiency and agility with adapting, utilizing and navigating new and rapidly changing technologies and applications
· Recognize opportunities to cross sell services and products. Contribute to team and individual goals
· Good communication, both written and verbal
· Professional and Sales driven with a can-do attitude
· Computer skills and ability to navigate multiple applications. Typing skills at minimum 30-40 wpm
· Multi-tasker with a problem-solving mentality
· Excellent attendance and reliability required
· Proven ability to continually learn and understand changing job-related policies and procedures, Company products, services and promotions in an efficient manner
Requirements:
· This position may require the employee to sit, talk or listen for long periods
· Must be available to work shifts between the hours of 7:30 a.m. and 7:30 p.m. Monday through Sunday
· Available to work weekends & Holidays as needed
Benefits - Available for Full Time positions ONLY
o PTO and holidays
o Health, Dental & Vision plans
o 401K Plan
o Bonus program offered!
Come find out what Price Self Storage is all about and how you can make a difference in the workplace as well as your customers lives.
Website: www.priceselfstorage.com
Note: Candidates who have experience working in any of the following areas are especially encouraged to apply: Hotel & Hospitality, Car Rental, Travel & Service Industry, Retail Sales, Direct Sales and Business to Business sales.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- San Diego, CA 92127: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- sales: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location