What are the responsibilities and job description for the Front Desk Receptionist position at Primary Care Associates?
Large family practice clinic seeking full-time front desk receptionist within our Patient Services Department.
Patient Services Representative supports the non-clinical administrative tasks and duties within the clinic.
· First point of contact for patients and visitors to the clinic.
· Serves patients by greeting them, checking in appointments, scheduling appointments, collecting copays, collecting balances and maintaining records and accounts.
· Ensuring new patient paperwork and annual patient paperwork is up to date with check in
· Ensures insurance policies are updated and maintained properly on patient accounts in accordance with practice policies.
· Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
· Assist with scheduling and medical records.
· Maintains operations by following policies and procedures.
· HIPAA compliant
· Other duties as assigned.
Qualifications ·
· High school diploma or GED required.
· Strong Communication skills to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
· Strong Computer Skills (comfortable on computer, internet, email system, working fax/copier)
· EMR Experience
· Firm grasp on medical practices, insurance guidelines and policies, administrative processes, and organizational policies
· Dependable and reliable attendance
· Must be able to maintain confidentiality at all times.
Job Type: Full-time
Benefits:
· 401(k)
· Health insurance
· Dental insurance
· Life insurance
· Vision insurance
· Flexible spending account
· Paid time off
Schedule:
· Day shift
· Monday to Friday and Occasional Saturdays
Job Type: Full-time
Pay: $14.00 - $14.50 per hour
Expected hours: 14 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $15