What are the responsibilities and job description for the Triage Medical Assistant position at Primary Care Partners Inc?
Triage Medical Assistant
We pay for 100% of your health insurance premium.- We offer paid vacation and sick time.
- Primary Care Partners strives to maintain a positive work life balance for every individual.
Job Summary:
The Triage Nurse or Triage Medical Assistant is the advocate between the provider and the patient. This position gives our patients supervision, direction, and coordination of nursing care.
Duties/Responsibilities:
- Assure positive communications among fellow nurses, physicians, patients, and families
- Work independently utilizing critical nursing skills
- Maintains positive interface and relation with outside organizations such as other physician offices, other health care providers, Home Health, Hospice, and Nursing Homes.
- Responds to emergent issues in office and at Diagnostics
- Management of and Prioritize severity of Triage tasks and incoming calls
- Assist with completing necessary paperwork for outside entities and patient requests
- Reporting of diagnostic testing, referrals, ordering & scheduling of tests
- Refilling and monitoring the use of medications and pain management, implementing the chronic Opioid protocol and the calculations of the MEDD
- Responds to all emergent phone calls and EMR messages to assess and give directives
- IV therapy if certified
- Implementing the action plan for: UTI’s, Strep, Vaginal Candidiasis, Coumadin, chronic opioids and pain management.
- Supporting floor staff when needed (blood draws, catheters, injections)
Experience:
Must be an RN or LPN, or Medical Assistant who is capable of working in a the triage position; caring personality with a positive attitude; calm under pressure and exhibit sound nursing judgment; excellent time management and problem solving abilities, good communication skills. Must have experience in pharmacology. IV certified helpful but not a necessity. Good computer skills, detail oriented and self- motivated.
Education Requirements:
Have appropriate education and current license for an LPN or RN or Medical Assistant
Working Conditions:
Works in a well-lighted area; primarily seated at a desk, extensive telephone work, computer work and paperwork.
Risk Level:
High to Moderate exposure
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.