Provider Relations Representative – Practice Transformation Consultant

Provider Relations Representative – Practice Transformation Consultant

Primary Partners LLC Central Florida

Monday to Friday Flexible Hours

Compensation $65-85K

OPPORTUNITY

Do you want to an opportunity to assist health care providers and organizations in maximizing opportunities through practice transformation, quality improvement initiatives, and other support services? If you’re looking for exciting work that moves the needle on patient outcomes, addresses health equity, shapes the future of healthcare delivery, and you want to work in one of the most rapidly growing sectors of healthcare, then bring your critical thinking and social skills to this highly public facing and impactful role. The selected applicant will join a workplace with a team of dedicated individuals focused on making a difference one physician practice at a time. Thanks to the products and services you will help deliver, the independent medical practices you serve will be able to provide care with improved outcomes, coordination, patient participation, efficiency, and cost savings, while increasing their financial incentives and rewards. Your contributions make an impact on the health and wellbeing of patients and the communities they live in every day. This role offers the opportunity to evolve and grow in the expanding field of value-based care as we expand those we serve, and new regulations, programs and innovations are released.

POSITION DESCRIPTION:

Provider Relations Representatives - Practice Transformation Consultants (PRC) are highly visible, hands-on personnel responsible for assisting physician offices with achieving healthcare improvement initiatives, provider metrics and workflow optimization with the goal of better patient health, value and rewards. These individuals are responsible for managing all aspects of practice engagement to ensure quality and value timelines are met. PRCs are responsible for business development activities including practice satisfaction and retention and supporting the Network Development department’s expansion of services to the practices. PRCs are a partner, coach and mentor to practices and accountable for engaging and motivating practices to achieve results. With each practice being unique, PR team members use their social and analytical problem-solving skills to develop relationships of trust, understanding and engagement to action.

RESPONSIBILITIES:

• Develop and facilitate Primary Partners and Practice approval and signoff and then execute and report on progress to meeting an annual practice Key Focus Action Plan (KFAP). A KFAP is a plan on how a Practice will achieve the requirements of participation in contracts.
• Serve as primary contact with the practices and assist them in transforming their practices to improve quality, operations and generate incentives through quality and shared savings programs
• Provide onsite support to practices and their office managers to improve their understanding of all accountable care reports, programs and initiatives needed to meet their KFAP goals
• Educate providers about the comprehensive policies and procedures around population health management.
• Assist the practices in streamlining workflows to support accountable care initiatives.
• Review reports and communicate regularly with providers and staff to ensure higher levels of understanding, engagement, participation and result achievement.
• Build trust, relationships with administrative, clinical and provider personnel which supports practice growth and retention

QUALIFICATIONS/KNOWLEDGE/SKILLS REQUIRED:

• Self-starter, self-motivated, individual with ability to build portfolio of high performing practices
• Socially adept in engaging and motivating others
• Organized with the ability to prioritize workload, multi-task and meet deadlines
• Aptitude to understand complex situations and bring unique solutions which facilitate practices achieving results
• Comfortable with using and leveraging technology
• Proven ability to work with diverse skillsets and individuals such as physician, clinical and administrative personnel
• Collaborator, sharer of best practices and supporter of fellow team members
• Driven to get results, passionate about making a difference in the health and accessibility of care to the communities and patients served
• Ability to build relationships and leverage other department personnel and their expertise
• Comfortable asking questions, pointing out challenges and bringing up solutions in meetings or one on one
• Excellent verbal and written communication skills
• Reliable transportation and valid driver’s license for office and site visits

JOB TYPE:

· Full-time

BENEFITS:

• 401(k) & 401(k) matching
• Health/Dental/ Vision/Life Insurance
• Paid time off

WORK LOCATION:

• Home, Office, Practice Location, Other

SCHEDULE/TRAVEL:

• Monday to Friday flexible hours
• Day Travel

EDUCATION:

• High school, bachelor’s degree preferred

EXPERIENCE:

• 2-3 years in a healthcare
• Practice administration/management or equivalent experience preferred
• Customer support/sales experience a plus

If you require alternative methods of application or screening, you must approach the employer directly to request this as really is not responsible for the employer's application process.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Ability to Commute:

• Clermont, FL 34711 (Required)

Ability to Relocate:

• Clermont, FL 34711: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Clermont, FL 34711

Salary : $65,000 - $85,000