What are the responsibilities and job description for the Front Desk position at Prime Healthcare, PC?
Description
Prime HealthCare Gastroenterology and Internal Medicine is a physician-owned, practice in Avon, Connecticut. We are hiring a full-time front desk receptionist.
Responsibilities Include:
- Answering the phone in a timely, polite and professional manner, directing calls to the appropriate person and taking accurate messages within the electronic medical record.
- Checking in and registering new and existing patients, verifying demographic and insurance information and collecting copays.
- Scheduling new and existing patients in EMR according to scheduling protocols.
- Checking out patients and scheduling any follow up appointments.
- Maintaining confidentiality regarding patient information in accordance with HIPAA regulations.
- Demonstrating the ability to adjust to unexpected changes to assure that all responsibilities and duties are met during absences and increased patient volumes.
Requirements
- Must have medical office experience
- Experience with Epic or Athena preferred.