What are the responsibilities and job description for the Front Desk Receptionist position at Prime IV Hydration & Wellness?
Full Job Description
Seeking a motivated, experienced Front Desk Receptionist to join our team at Prime IV Hydration & Wellness.
Before Applying: Please go to PrimeIVHydration.com
We are a medical spa that offers IV Hydration therapy to an upscale market. We are hiring a front desk receptionist who has exceptional interpersonal skills and specializes in handling administrative tasks. This position works in our comfortable, relaxing, spa-like storefront location.
Responsibilities and Duties
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimize appointment schedules with efficient scheduling
- Efficiently and effectively check members in and out for appointments
- Review and send required documents to clients and follow up in case of missing information
- Sales skills, knowledge, and personality to educate clients
- Verifying financial records and collecting patient charges
- Resolve customer issues through empathy, active listening and creative problem solving
- Reaching out to opportunity leads and address any questions regarding services
- Stocking, cleaning, Spa maintenance
- Highly organized, self-motivated, ambitious, driven to excel
- Practice safe work habits
Required Experience
- Customer service and Sales experience preferred
- Medical Spa experience is preferred
- Must have computer and cash handling skills.
- Must be able to work cohesively with others in a fast-paced environment.
- Bilingual experience a plus
Required Documents:
- Valid state issued ID
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Flexible schedule
Healthcare setting:
- Med spa
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $13 - $15