What are the responsibilities and job description for the Receptionist/Loan Administrative Assistant position at Primebank?
This position is responsible for providing support to the Loan Department of Primebank's Sioux City office(s) including but not limited to documentation preparation, file monitoring, and other duties as deemed necessary.
Essential Duties and Responsibilities
- Answer and direct incoming phone calls
- Greet and direct visitors to appropriate bank staff
- Order all office supplies and maintain supplies
- Sort mail and distribute to appropriate bank staff
- Request updated insurance on consumer and commercial collateral, file proof of insurance in loan files
- Filing, moving files and boxing up files (as needed)
- Assist customers with loan questions (balances, payments and advances)
- Transporting various documents between bank staff and outside vendors
- Document Imagining
- Assist all lenders and originators with processing and closing of all types of loans
- Monitor loan files for completeness
- Provide support for other credit administrators
Qualifications
Education
- A high school diploma or equivalent is required
- 2 years of additional college/business school training or equivalent work experience
Knowledge and Experience
- Several years of increasingly responsible banking experience
- Successful customer service experience
Skills and Abilities
- Excellent communication and interpersonal skills
- Strong customer service abilities
- Working knowledge of general office equipment
- Proficient with Microsoft Office software
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