Business Officer Manager

Business Office Manager Description

Join Our Amazing Team!

Our Care Teams are True Caregivers.  They serve Patients with Dedication and Compassion and are the Heart of our Patients’ Care and Recovery.  Whether providing direct care or operational support, The Homestead of Denison seeks people who share our Commitment to providing Exceptional Care to our Patients and Residents. Our Patients are our Purpose and Motivation and we invite you to join our Team!

Strategy | Focus | Purpose

The Business Office Manager is a Key and Visible Team Member working directly with Residents, Families and Staff.  In this role, you are responsible for the timely and accurate input of demographics and Payor information within the accounting system that interfaces with the central billing office.

You will assist in the maintenance of trust accounting records, census information, Medicaid and Hospice billing, Resident statements, and payment processing for the nursing facility.  The BOM assists in the timely collection of Medicaid, Hospice and Private Payors in accordance with federal, state and local standards, guidelines and regulations that govern long-term care facilities.

Responsibilities

• Manages all business functions including accounts receivable, accounts payable, resident trust funds and other assigned duties
• Ensures the financial systems are accurate, efficient, and in accordance with professional accounting practices and governmental regulations
• Manages insurance payments of Medicare, Medicaid, private insurance, HMOs and hospice billing | Verifies payor source | Posting payments to various systems | Ensures critical deadlines are met
• Ensures timely receipts of all payments
• Notifies residents and families of their financial obligations upon or prior to the time of admissions and obtains proper documentation of each newly-admitted resident’s financial obligations- distributed, signed and filed
• Makes monthly phone calls to responsible parties regarding missing payments | Submits Medicaid applications and completes timely follow up on pending cases | Enters admission packets into the electronic system within seven (7) days of admission
• Maintains monthly logs for outstanding admission packets, new admissions, verifications and pending cases | Maintains Medicaid Pending and Pending admission log
• Implements and monitors the facility’s established system for receiving, depositing, withdrawing and accounting for resident funds and ensures that resident funds are available for the resident or their authorized representative in accordance with established procedures | Conducts monthly audit to ensure process is followed
• Ensures that reports of all transactions and balances of each resident’s funds are reviewed and signed at least quarterly and as required by regulations; and all records relating to resident unsure in an orderly, professional, and secure manner
• Tracks Census for accuracy | Balances statistical report, census worksheet, and accounts receivable system census reports | Balances to 24-hour nursing report | Adjusts Accounts Receivable and Statistical Reports
• Completes Census Report by status for the previous business day(s), and the Action Summary Report
• Reconciles Census with Clinical and Admissions; ensuring daily balancing by each payer type daily and verifying that total census is correct
• Obtains face sheet from admissions and verifies accuracy | Inputs Resident Master information into the accounts receivable system | Updates as necessary
• Assists in preparing reports for tracking cost reimbursement in relation to census days
• Conducts payer verifications and enters all recurring charges on the A/R profile
• Generates Transactions (once all changes have been made in PCC) to update the system
• Obtains information from admissions and assures accuracy and completeness
• Maintains resident files for all new admissions (for readmissions, places paperwork in the existing chart)
• Maintains copies of resident trust fund agreements and other legal documents pertaining to trust accounts
• Attends and participates in staff meetings, departmental head meetings, and other center meetings and sits on required committees
• Gathers A/R ancillary charges | Inputs ancillaries, adjustments, cable charges and beauty and barber charges into computer system | Files ancillary charge slips | Compares amounts on charge slips and credit notices with rate and charge schedules
• Maintains updated billing manuals
• Provide Residents and/or Resident Families with Itemized Statements of costs
• Other duties, responsibilities and activities may change or assigned at any time with or without notice

Qualifications

Education

Required | High School Diploma/GED

Experience | Skills | Knowledge

Required

• Billing and Accounting office practices
• Ability to plan, organize and complete daily, weekly and monthly requirements as calendared in a fast paced environment
• Comprehend complex insurance and reimbursement information
• Collaborate with Team members in other departments to ensure proper documentation and billing for all Resident stays
• Make independent decisions when circumstances warrant such action
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public

Preferred

• One year working in a healthcare related billing and accounting office practices
• Working in a Skilled Nursing Facility | Assisted Living Facility as a Business Office Manager

Physical | Sensory Requirements

• Must function independently, have flexibility, personal integrity and the ability to work effectively with the residents, personnel, and support agencies.
• Meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
• Able to relate to and work with ill, disabled, elderly, emotionally upset and, at times, hostile people within the facility.
• May be necessary to assist in the evacuation of residents during emergency situations.

Benefits

• Medical | Dental | Vision
• Basic Company Paid Life insurance
• Long Term Disability
• Voluntary Life Insurance for the Employee, Employee Spouse and Employee Children
• Short Term Disability, Cancer, Critical Illness, Accidental and Universal Life
• Daily Pay
• Tuition Reimbursement
• Paid Time Off

The Homestead of Denison is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable Federal, State or Local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.